Entertainment Lighting Systems Designer

ETC has a great opportunity to join our Entertainment Systems department as an Entertainment Lighting Systems Designer located at our global headquarters in Middleton, WI.

ETC is proud to be 100% employee owned and offers an Employee Stock Ownership Plan (ESOP), generous paid time off and the opportunity to work with great people on a wide variety products used in entertainment, architectural, and other venues around the world! For questions, please contact Tracy Haggerty at tracy.haggerty@etcconnect.com or 608-824-5342.

Representative Responsibilities

• Works with the project manager, drafters, customers, engineers, product managers, etc. to ensure that submittal packets are accurate, forward planned, and timely from the beginning of the project.
• Lay out the system in an efficient and clear manner to make sure the system works as desired.
• Ensures system meets customer requirements.
• Thoroughly reviews bid documentation and quoted material for accuracy and compatibility.
• Provides feedback to quotations staff on areas for improvement on systems quotes
• Successfully translates the documented control intent into a complete and working system using ETC products that is clearly and completely documented for hand-off to Applications Engineering, Drafting, and PM staff.
• Research inconsistencies or errors in the bid documents and quote, resolves them, and documents any changes in an effort to provide an accurate submittal package.
• Strong desire to understand how best to communicate to other departments to provide a clear and concise layout package.
• Establishes and maintains relationships with ETC dealers, reps, and consultants and ETC product management to ensure design intent, regardless of documentation, is met while conforming to ETC manufacturing capabilities.
• Ensures ETC is projected in a professional and enthusiastic manner
• Provides feedback to internal resources in regard to problems, concerns, or suggestions about products or processes received from specifiers or customers.
• Informs customers of better options in design of projects, if applicable.
• Outstanding customer service and communication skills
• Must be able to work with limited supervision
• Able to explain difficult technical concepts in easy-to-understand terms
• Posses the ability to manage customer expectations in regard to product and design features while respecting the design intent of the specifier.
• Maintain the ability to work within ETC drafting standards and also to know when and how to communicate deviations as needed.
• Remains current on changes in policies, procedures, and product offerings
• Ensures product knowledge is up to date
• Works with PS management and PS Program Manager to review and improve existing procedures
• Other duties as assigned
• Complete special projects and requests in a timely and positive fashion

Minimum Qualifications

• Bachelor’s Degree or 8 years of comparable business experience in increasingly responsible positions in the related discipline
• 4-6 years of job-related experience
• Demonstrated ability to work independently and perform multiple tasks without general supervision.
• Strong knowledge of entertainment lighting systems
• Knowledge of high-powered electrical, digital and analog control systems
• Excellent communication and interpersonal skills
• Excellent organizational and problem-solving skills
• Excellent customer service skills
• Strong degree of flexibility and independence
• Computer skills
• Ability to prioritize based on project scope, timeline, and customer requests