Assistant Manager-Banquet

Prime Function:

• Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.
• Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Lucknow to ensure maximum cooperation, productivity, and guest service.  
• Monitor and supervise service flow in the assigned outlet.
• Any matter which may affect the interests of hotel should be brought to the attention of the Management.

Key Responsibilities:

Food & Beverage Planning

• Assist the Manager F&B to plan & execute the operations of the assigned outlet.
•  Ensure that the company and statutory hygiene standards are maintained in all areas of the assigned outlet.

People Management

• Ensure that the team has been trained for all safety provisions.
• Motivate and develop the team to ensure smooth functioning of the outlet and promote teamwork.
• Achieve guest satisfaction and organizational profitability through effective utilization of all resources.

Financial Management

• Prepare and work on the annual budget for the assigned outlet and ensure to give proper monthly follow up to the Manager F&B.
•  Ensure that profit margins are maintained; agreed costs are not exceeded through effective control systems and menu costing.

Operational Management

• Assist the F&B Manager in sales promotion by organizing events and food festivals for the assigned outlet.
• Ensure to maintain high standards of quality control, hygiene, and health and safety in all areas of the assigned outlet.
• Supervise and control the assigned outlet within agreed budgetary limits and parameters of the law.
• Ensure and maintain high standards of service delivery, safety, security, discipline and compliance with the organization’s policy.
• Ensure that the team adheres to the company's uniform and hygiene standards.
• Ensure that quality is maintained in all aspects of the work and as per the standards.
• Ensure to continuously delight the customers by offering trend setting and innovative products and services.
• Handle additional responsibilities as and when delegated by Management.

• Prior experience in handling Banquets
• Diploma in Tourism / Hospitality Management
• Minimum 2 years of relevant experience in a similar capacity
• Excellent reading, writing and oral proficiency in English language
• Good working knowledge of MS Excel, Word, & PowerPoint