Holdcroft
Casual Showroom host / Receptionist
Job description
Showroom Host / Administrator ( Casual hours)
Job Title: Casual hours, Showroom Host / Administrator Location: Stoke-on-Trent & Crewe Showrooms Salary: £12.71 per hour Working Hours: Casual, Flexible Start Date: Immediate
About the Role
We are looking for a friendly, professional, and flexible Showroom Host / Administrator to join our team on a temporary, part-time basis. This role is to provide cover for sickness, annual leave, and busy periods across our Stoke-on-Trent and Crewe showrooms.
As the first point of contact for our customers, you will play an important role in delivering an excellent customer experience while supporting the day-to-day administration of our busy dealerships. Flexibility is essential, as shifts will be scheduled across seven days, with working hours between 9:00am and 5:30pm .
Your Role
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Welcome customers into the showroom with a friendly and professional approach.
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Signpost customers to the appropriate department or member of the team.
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Answer and direct incoming telephone calls efficiently.
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Support the showroom with general administrative duties.
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Ensure the reception and customer areas remain clean, tidy, and welcoming.
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Assist the sales and aftersales teams with administrative tasks as required.
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Provide excellent customer service at all times.
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Maintain accurate records and follow company procedures.
What We Offer
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£12.71 per hour.
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Flexible working hours to suit business needs.
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Opportunity to gain experience within a successful automotive retail group.
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Friendly and supportive working environment.
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Variety in your role, working across two dealership locations.
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Immediate start available.
About You
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Previous customer service or reception experience is preferred.
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Excellent communication and interpersonal skills.
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Confident using telephones and basic computer systems.
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Well organised with strong attention to detail.
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Professional, approachable, and reliable.
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Flexible and able to work across both our Stoke-on-Trent and Crewe showrooms.
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Available to work varying shifts across seven days, between 9:00am and 5:30pm.
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A full UK driving licence would be advantageous but is not essential.
About Holdcroft
Holdcroft is a leading automotive retail group committed to delivering exceptional customer service and creating welcoming environments for every customer. We value our people and pride ourselves on providing a supportive workplace where colleagues can develop and contribute to our continued success.
