Graduate Trainee: Information and Communication Technology

Purpose of this Programme

An internship with ECIC’s ICT Unit gives graduates the opportunity to gain relevant experience in a corporate environment while assisting with desktop and local area network (LAN) support to ECIC users and ensuring continued system availability.

Responsibilities & exposure

• Serve as the initial contact for users of all IT supported systems, applications and services in operation;
• Administer, maintain, service and support approximately 90 end users;
• Hardware setup and support (including monitoring and updating inventory of computer
• equipment), PC’s, printers, wireless network, switches and cabling;
• Software installation and support for various operating systems (Windows 11, Windows
• Server), Office 365 productivity and collaboration tools, SharePoint, Active directory and other business applications;
• Administer and maintain company's e-mail and internet facilities;
• Ensure adequate backups (daily, monthly, yearly) are kept for critical data;
• Maintain the anti-virus control procedures and ensure that the virus definition updates are downloaded and installed on all desktops;
• Administering of new equipment or peripherals (quotes, orders, invoices);
• Record and escalate any IT service interruptions;
• Assist and be part of ICT projects;
• Provide weekly ICT reports (incidents and problem management);
• Provide basic end user training related to the technology used within the ECIC;
• Assist with ICT related administrative duties as and when required.
• Participate in ICT related activities conducted afterhours such as disaster recovery testing and major system changes.

Qualifications

A minimum of Diploma in IT or MCSE (or equivalent), A+ and N+ certification. An ITIL foundation certificate is preferred, but not essential.

Knowledge Skills and abilities

• Must have good technical understanding of supporting and maintaining workstations and network in a Microsoft Windows environment;
• Understanding of network architecture (OSI models, protocols);
• Excellent communication skills;
• Able to take initiative;
• Able to work under pressure;
• Troubleshooting / Problem-solving

APPLICATION

Applications can be submitted through the careers portal on the ECIC Website. Closing Date: Tuesday, 14 July 2026

NOTE: It is ECIC’s intention to promote equity through the filling of posts, according to the Employment Equity targets set. Data Protection

Personal information collected and processed for the purposes of recruitment will be protected from unauthorised access and improper use or disclosure.

Declaration and Informed Consent

By submitting your application for the advertised role, you give ECIC permission to process your personal information and you acknowledge that you understand the purpose for which it is required and for which it will be used. Furthermore, you declare that all personal information supplied to the ECIC for the purposes of recruitment is accurate, up to date, not misleading and that it is complete in all respects.