Intake Administrative Coordinator

Overview

The Intake Administrative Coordinator works under the supervision of the Program Director, to process referrals for Supportive Housing as well as to provide administrative support.

Why work for DePaul?

• Make a positive difference in someone's life
• Supportive work environment
• We value diversity
• Opportunity for professional development and career advancement
• Excellent benefits and competitive wages
• Pay range for this position is $22.50-$23.70/hour based on experience

Responsibilities

• Receive, review, and process all non-licensed housing referrals from the Erie and Niagara County Department of Mental Health.
• Coordinate/conduct intake screening interviews and makes recommendations for placement based upon all the information gathered during the assessment process.
• Monitors the status of referrals, the waiting list, program vacancies and reports this information to the Director and to the County’s Housing Coordinator.
• Provides a disposition in writing to all referral applications.
• Works closely with the Intake Director of LOD’s licensed housing programs to coordinate movement of consumers among different programs within the agency.
• Assists with the development of pre-admission support plans for consumers when indicated.
• Maintains the Bas-Net database for the HUD programs and serves as the agency’s liaison to the WNY Homeless Alliance.
• Provides required statistical reporting to Erie and Niagara County Department of Mental Health on a monthly basis.
• Audits consumer charts at least 3 times per year to ensure such things as the completion of support plans, documentation requirements, proof of homelessness, application to Section 8, etc., and provides this information to Program Coordinator and/or the Director.
• Works under the supervision of the Director to complete Annual Progress Reports for all HUD programs.
• Provides assistance to the Director for completing renewal applications for all HUD programs.
• Update client information into the AWARD’s database upon admission and discharge, this includes the completion of admission and discharge summaries.
• Meets with the Supportive Housing Coordinators monthly or as needed to monitor consumer movement in the programs.
• Assist the Director and Coordinators in prospective staff interviews when needed.
• Assists Supportive Housing staff with two-person site visits when needed.
• Markets the agency’s Supportive Housing Program by making public contacts such as presentations, attending job fairs, and community involvement.
• Respects and maintains consumer confidentiality and demonstrates a caring and positive attitude towards all consumers, family members, staff, and service providers.
• Attend and participate in Risk Management meetings when indicated and serve on committees in the community when requested by the Director.
• Performs any other duties necessary for the effective and efficient operation of the Supportive Housing Program.

Qualifications

• Bachelor’s degree in psychology or human services field plus two years of residential experience working with mentally disabled individuals.
• Associate’s degree in a Human Services field plus three years of residential experience working with mentally disabled individuals.
• High School Diploma or GED plus five years of residential experience working with mentally disabled individuals.
• In addition to the above criteria, this position also requires good working knowledge of computer functions and clean NYS driver’s record as outlined in DePaul’s Personnel policy. The use of personal vehicle is also a requirement.

Benefits

This position is eligible for the following for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program.

DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.