Italian Customer Care for Commercial Brands (Remote) | Live & Work in Greece

Are you someone who speaks Italian, and you're looking to move abroad? Mercier Consultancy is excited to offer a fantastic opportunity for Italian Speaking Customer Care Representatives willing to support Italian-speaking customers for renown market brands.

This unique opportunity allows you to work and live in an inspiring environment, enabled by a fully paid for relocation package to Greece and is ideal if you're looking to start a new chapter in your life, in a positive international environment, stress-free and seamless.

Key Responsibilities

• Deliver professional and timely customer support in Italian.
• Assist customers with product information, order management, and issue resolution.
• Maintain accurate documentation of customer interactions in CRM systems.
• Resolve complaints effectively, ensuring customer satisfaction and retention.
• Collaborate with internal teams to improve customer service processes and resolve complex issues.
• Exceptional fluency in Italian (both written and spoken) is essential.
• A minimum English proficiency level of B2 is required.
• Strong communication skills and attention to detail.
• Strong problem-solving abilities and customer-oriented mindset.
• Willingness to relocate to Greece and adapt to a multicultural work environment.
• Competitive Monthly Salary,
• Fully Paid Relocation Package,
• 2 Extra Annual Salaries
• Fully Paid Relocation Package
• Work in a positive international environment
• Fully Paid Training
• Health Insurance
• And many more benefits!