Italian Customer Care for Logistics Support (Remote) | Work in Athens

Are you an Italian speaker looking to start a new life abroad? We are excited to offer an excellent opportunity for Italian-speaking Customer Care Representatives to provide support for vital courier logistics.

This unique role includes a fully paid relocation package to Greece, giving you the chance to live and work in a vibrant, inspiring environment. It's the perfect opportunity if you're ready to begin a new chapter in your life while enjoying a positive, international workplace with a smooth and stress-free relocation experience.

Key Responsibilities

• Deliver professional and timely customer support in Italian.
• Assist customers with product information, order management, and issue resolution.
• Maintain accurate documentation of customer interactions in CRM systems.
• Resolve complaints effectively, ensuring customer satisfaction and retention.
• Collaborate with internal teams to improve customer service processes and resolve complex issues.
• Exceptional fluency in Italian (both written and spoken) is essential.
• A minimum English proficiency level of B2 is required.
• Strong communication skills and attention to detail.
• Strong problem-solving abilities and customer-oriented mindset.
• Willingness to relocate to Greece and adapt to a multicultural work environment.
• Competitive Monthly Salary,
• Fully Paid Relocation Package,
• 2 Extra Annual Salaries
• Fully Paid Relocation Package
• Work in a positive international environment
• Fully Paid Training
• Health Insurance
• And many more benefits!