Business Administrator

Level 3 Business Administration Apprentice

Kick-start your career in business administration with a hands-on apprenticeship that offers real responsibility, valuable workplace experience, and a nationally recognised Level 3 qualification. You'll play a key role in supporting daily operations while developing essential skills in communication, organisation, and stakeholder management. If you're motivated, eager to learn, and ready to grow your career, we'd love to hear from you.

Role Purpose

To develop core business administration skills while supporting the efficient day-to-day running of the organisation. The apprentice will gain practical experience across administrative functions, contributing to team objectives while working towards a nationally recognised Level 3 qualification.

Key Responsibilities

• Provide general administrative support including filing, data entry, photocopying, and document preparation
• Manage incoming and outgoing correspondence (emails, phone calls, post)
• Maintain accurate records and update internal systems
• Act as a first point of contact for internal and external stakeholders
• Respond to enquiries in a professional and timely manner
• Support meetings by preparing agendas, taking minutes, and following up on actions
• Assist with scheduling meetings, managing calendars, and booking rooms
• Input and manage data using IT systems such as Microsoft Office
• Contribute ideas to improve administrative processes and efficiency
• Participate in apprenticeship training and complete coursework requirements

Knowledge, Skills & Experience

Essential:
• Strong organisational skills and attention to detail
• Good verbal and written communication skills
• Basic IT skills (Microsoft Word, Excel, Outlook)
• Willingness to learn and develop professionally
• Ability to work both independently and as part of a team

Desirable:
• Previous experience in an office or customer service environment
• Understanding of administrative processes
• GCSEs (or equivalent), including Maths and English

Behaviours & Competencies

• Professional and positive attitude
• Reliable and punctual
• Strong time management and prioritisation skills
• Confidentiality and integrity in handling information
• Adaptability and openness to feedback

Working Conditions

• Hybrid
• Standard working hours with flexibility where required

Progression Opportunities

Successful completion of the Level 3 apprenticeship may lead to a permanent role, further development, or progression into roles such as Administrator, Team Coordinator, or Office Manager.

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Repair Optimization & Compliance
• Learning Solutions
• Distribution & Sales Performance

Our proven track record means that we now partner with almost every car manufacturer on the market.

The MSX Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSX Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.

The MSX Vision

To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.