Ecuador - Liner Assistant

You Belong Here…Wherever in the World you find yourself.

We celebrate our wins as one team of many great people!

With a vision for a connected world, Inchcape relies upon the expertise, diversity, and global network of our over 3,000 professionals, spread across 60 plus countries and in over 250+ offices to help our partners connect to a smoother, smarter ocean .

We empower our people, and our values are at the center of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:

Global Perspective – we connect the world and see the bigger picture.

The Power of People – we rely on the strength of local agent knowledge and relationships.

Progress – we adopt new thinking and push for positive change in our industry.

We know what matters. We never stand still. We always reach for more.

#WeAreInchcape

Business Need / Purpose of Role

The Liner Assistant is responsible for tracking reports, giving support to our customers, managing vessel requirements, booking relevant services and issuing all relevant shipping documentation.

Key Accountabilities

• Prepare and maintain shipment tracking reports
• Process customer bookings in a timely and accurate manner
• Prepare and submit Shipping Instructions (SI)
• Prepare Bill of Lading (BL) drafts, process amendments and corrections, and coordinate BL documentation until transfer to the Documentation Department prior to cargo arrival
• Maintain effective communication with clients and internal stakeholders to ensure smooth shipment execution
• Ensure accurate and timely entry and maintenance of information in designated systems

Knowledge, Skills, and Abilities

• Experience in freight forwarding or similar business
• Sales experience in containerized sales and/or freight logistics
• Previous experience in LATAM/reefer market, other similar experience will also be considered
• Strong understanding of international trade, global logistics, and supply chain operations.
• Must have an advanced communication (verbal, written and listening) skills in order to communicate at different levels throughout the organization and with exterior organizations, etc.
• Bilingual, fluent in English & Spanish preferred.
• Must possess an advanced proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, and Outlook.

Education, Qualifications, Certifications, and Licenses

• Bachelor’s Degree in Logistics, Maritime, Business Administration, Sale and Marketing or a related major in a public or accredited private academic institution desired but not required.
• Minimum 1 year relevant experience in Customs, Shipping, Logistics or related business.
• Prior port agency (shipping services) experience with exposure to various commodities preferred but not required.
• Experience working within complex international organizations.

Why Inchcape Shipping Services?

We believe in building a diverse and high performing workforce that works together to provide our partners with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realize the value of the diversity of our people and know that their unique experiences, skills, and passions – strengthens the organization, stimulates creativity, and promotes the exchange of ideas – helping you to build a rich and rewarding career.

What you’ll get

We understand that different families have different needs, which is why we’re always evolving our benefits to accommodate our employees.

Along with health and financial benefits, our employees enjoy a variety of other perks, tuition assistance, employee resource groups, and collaborative workspaces.

In addition to our traditional benefits and perks, we sponsor various events throughout the year. And we provide a culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

We also encourage a better work-life balance with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, Inchcape has enabled our employees to find a balance that feels fulfilling and productive for each individual situation.

• Generous time off and paid holidays
• Performance and Recognition – You are rewarded for achieving success by merit increases and reaching milestones.
• Career growth and opportunities for promotions. We develop and hire from within!
• Plus, much more!

Deciding where you want to work is an important decision. Choosing a company that support your professional and personal goals is essential. Inchcape provides the resources, culture, and leadership you need to be successful, to build something you’re proud of, and take advantage of all the future holds.

Follow us on LinkedIn, Facebook, Instagram, and X to meet our employees and see what makes us who we are.

Who you are is who we are.

Inchcape is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Inchcape encourages applicants of all ages. As part of this commitment, Inchcape will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email HR.NAMrecruiting@iss-shipping.com describing the accommodation.