Workshop Supervisor (Ford)

Job Description

• Plans, analyzes, and manages department finances through demining: flat hours available to sell, shop capacity, services in customer demand, and how departments skill inventory marches customer's demand.
• Establishes processes and standards (e.g., follow-up system to contact customers) to ensure customer satisfaction and efficient and effective service operations.
• Establishes a purchasing policy and practice that ensures competitive bids from vendors for all tolls, equipment, supplies, etc. to become a low cost producer.
• Coordinates with Parts Department, Sales Department, Body Shop, GM, Ford Representatives, sublet vendors, and others to ensure effectiveness of the service process.
• Ensure maintenance and repair pricing is consistent with competitive practices; conducts quarterly competitive market analysis to ensure competitive practices and pricing.
• Generates and strives to increase service sales while increasing overall department profitability.
• Analyzes problems and establishes procedures to solve them.
• Develops marketing and merchandising plans and programs.

Job Requirements

• Bachelor's degree in automotive or related fields.
• English speaking and computer using ability.
• Good leadership and management.

If you're interested, please send your CV to

• Email: recruitment.kh@rmagroup.net-
• Telegram HR Contact Person: https://t.me/RMA_Cambodia_Career
• Contact HR at: 070 790 890