Regulatory and Customer Affairs Specialist

Job Summary

The Regulatory Officer for Regulatory and Customer Affairs supports the preparation and processing of customer acquisition procedures, including competitive selection process, direct negotiations and emergency procurements. The role assists in document preparation for ERC hearings, consultations, and regulatory submissions, and helps monitor regulatory developments affecting company operations. The position provides administrative and technical support to the Regulatory Affairs Manager to ensure efficient handling of regulatory matters.

Duties and Responsibilities

• Assist the Customer Affairs Manager in customer acquisition activities, particularly those undertaken through the Competitive Selection Process (CSP), direct negotiations, and emergency power supply agreements . Coordinate with other departments in compiling and organizing documentary requirements for EPSA/PSA filings and CSP.
• Develop, monitor and maintain data base for power supply contracts, amendments and recovery agreements including Memorandum of Understanding;
• Monitors ERC hearing schedules for applications, public consultations and conferences/meetings;
• Supports the Regulatory Affairs Manager in the monitoring of new laws, rules, regulations, and policy issuances from DOE, ERC, IEMOP, PSALM, DENR, and relevant LGUs, to assesses their impact on company operations and customer acquisitions and preparing communication materials for the information of management.
• Acts as the departments’ records custodian. Maintain regulatory and compliance trackers (deadlines, submissions, follow-ups), Maintain organized records, version control, and filing systems
• Perform other tasks as may be assigned.

Technical Competencies and Skills

Regulatory Support, Document Tracking, Records Management

Education, Trainings and Licenses Required

Bachelor's Degree