Chinese Communicate Marketing Manager

Key Responsibilities:  Developing and sustaining long-lasting relationships with Chinese customers.  Screening, recruiting, and training sales china desk Cambodia staffs.  Calling potential Chinese customers to explain Bank’s products/services and encourage purchases.  Answering Chinese customers' questions and escalating complex issues to the relevant departments as needed.  Developing in-depth knowledge of Bank’s products/services.  Maintaining an accurate record of all sales, scheduled Chinese customer appointments, and Chinese customer complaints.  Collaborating with the brand and marketing strategy department to ensure that the Bank is reaching its target audience.  Informing product developers of possible product improvements and changes to ensure that Bank’s products/services meet current market needs.  Preparing cost-benefit analyses for prospective and existing Chinese customers to determine the most suitable purchase options.  Analyzing competitors' products/services to determine product features, benefits, shortfalls, and market success.  Perform other tasks as assigned by Management in-charge.

Minimum Requirements:  Bachelor’s degree in finance and banking, accounting or business administration, business management, marketing, or related field is preferred.  Proven sales experience.  Sound knowledge of sales strategies and industry regulations.  Proven track record of achieving sales targets.  Strong analytical and problem-solving skills.  Experiences with Chinese customers' relationship management and Chinese customer services.  Good comment of Chinese or Chinese Nationality and good at English communication skill.  Microsoft Office and other computer skill is a plus.  Effective communication skills.  Exceptional customer service skills.

Working time 8:00 am to 5:00pm

Public holiday follows labor law