Workshop Manager

Minimum Requirements

• Grade 12
• 3-5 years previous Workshop Management experience
• Able to apply business principles and processes applicable to own work area/environment under general supervision
• Superior verbal and written communication skills
• Ability to articulate - to relay information back and forth
• Able to motivate the team to achieve the best results

Responsibilities

• Maximising service, sales and profitability by obtaining maximum productivity, efficiency and customer satisfaction.
• Staff Management
• Workshop Operations, Capacity Planning and Work in Progress (WIP)
• Customer Service Levels
• Workshop Administration
• Reports
• Asset Management
• Recoveries and Warranty Claims
• Financials/Budget
• Quality Standards
• Apprentice Program management