Head of Engineering & Service Delivery

Head of Engineering & Service Delivery

Industry: Renewable Energy / Power & Energy Infrastructure Location: Lagos, Nigeria Employment Type: Full-Time Salary: ₦1,800,000 Net Monthly

Experience: 15 years

Role Overview

We are seeking an experienced and strategic Head of Engineering & Service Delivery to lead the design, deployment, and lifecycle management of renewable energy solutions across a rapidly expanding portfolio.

This role combines technical leadership with operational excellence, ensuring high-quality project execution, optimal system performance, and exceptional service delivery. The successful candidate will build and lead high-performing engineering and field operations teams while ensuring all deployed systems are reliable, scalable, and commercially viable.

Key Responsibilities

• Engineering Leadership
• Lead the design and engineering of: •

Solar PV systems (residential, commercial, industrial)

Hybrid energy solutions (solar, battery, grid integration)

Energy-as-a-Service (EaaS) platforms

Establish and enforce engineering standards, policies, and best practices

Review and approve system designs, specifications, and technical documentation

• Project Delivery & Execution
• Oversee end-to-end project lifecycle: •

Site assessments

System design

Procurement

Installation

Commissioning

Ensure delivery within timelines, budget, and quality standards

• Operations & Maintenance (O&M)

Develop and implement preventive and corrective maintenance programs

Monitor system uptime, reliability, and performance

Deploy and manage remote monitoring (IoT-enabled systems)

• Service Delivery & Field Operations

Build, scale, and manage nationwide installation and service teams

Define and enforce Service Level Agreements (SLAs)

Ensure rapid response and resolution of service issues and outages

• Performance Management & Optimization
• Track and report key KPIs: •

System uptime

Energy output

Customer satisfaction

Fault resolution time

Drive continuous improvement in operational efficiency and performance

• Vendor & Partner Management

Manage EPC contractors, OEMs, and suppliers

Negotiate technical agreements and service contracts

Ensure compliance with quality and performance standards

• Technical Innovation
• Drive adoption of advanced technologies: •

Smart metering

Remote diagnostics

Battery optimization systems

Evaluate and implement emerging energy technologies

• Strategic Contribution
• Support business development through: •

Technical proposals

Feasibility studies

Cost modeling and pricing inputs

• Compliance & Safety
• Ensure adherence to: •

Nigerian energy regulations

HSE standards

Environmental and sustainability requirements

Required Qualifications

Education

Bachelor's degree in Electrical Engineering, Mechanical Engineering, Renewable Energy, or related field

Master's degree (MBA or Engineering) is an advantage

Experience

• Minimum of 15+ years in: •

Renewable energy systems

Solar PV installation and maintenance

Power systems engineering

At least 5+ years in a senior leadership role

Technical Expertise

Solar PV system design (C&I and utility-scale)

Battery storage systems (Lithium-ion and hybrid)

Inverter technologies

Energy audits and load analysis

Grid-tied and off-grid systems

Diesel/solar hybrid solutions

Operational Experience

Delivery of large-scale, multi-site energy projects

Field service and operations management

Preventive maintenance systems

Asset lifecycle management

Core Competencies

Strong leadership and team development

Advanced project management capability

Analytical thinking and problem-solving

Commercial and financial acumen

Excellent communication and stakeholder management

Compensation & Benefits

Net Salary: ₦1,800,000 per month

Health Insurance (HMO)

Housing Allowance

Leave Allowance

Phone & Communication Allowance

Performance-Based Bonus / Profit Sharing

Official Vehicle (subject to company policy)

Pension Contributions (as per statutory requirements)

Key Performance Indicators (KPIs)

Project delivery timelines

System uptime (%)

Customer satisfaction scores

Cost efficiency and budget adherence

Fault resolution time

Team productivity and utilization

Success Profile

The ideal candidate is

A hands-on engineering leader with strong execution capability

Experienced in scaling energy operations across multiple locations

Able to balance technical depth with operational and commercial priorities

Passionate about renewable energy and expanding energy access across Africa

How to Apply

Interested and qualified candidates should send their CV to: hiring@mysigma.io

Subject Line: Head of Engineering & Service Delivery