RQ08619 - Software Developer - Full Stack - Senior

Responsibilities / Assignment Deliverables

• Provide maintenance and support for the Workplace Safety Application:
• Investigate incidents and provide timely resolution
• Work with other teams within LTC to confirm defect and find root cause
• Support application users (e.g. how to, data issues, user access / permissions, printing, etc.).
• Conduct workshops with the clients (Prevention Branch) to understand/gather/document system requirements and Issues related to Workplace Safety Application.
• Work with the service delivery partners to fix defects or build the technical solution in alignment with the requirements.
• Coordinate, test, implement and roll out the solution.
• Test application after infrastructure changes.
• Support users to backup and restore applications and databases during computer reimage or refresh.

The Services and Deliverables to be provided by the consultants will include the following:

• Analysis of business processes, requirements, application and design.
• Conduct required workshops with both business and technical subject matter experts
• Provide documentation such as:
• Process Maps/Flows
• User stories
• GUI specification
• Any information modeling (CDM/LDM)
• Report weekly on status and projected plans that conform to existing LTC standards as well as consistently update the LTC activity reporting system.
• The provision of guidance and knowledge transfer to other LTC resources to assist them in developing/supporting the applications and enhancements.
• Provide day-to-day technical support, troubleshooting and bug fixes to existing application(s) within turnaround times as per LTCs Service Level Agreement (SLA) and in accordance with the severity level and escalation stage.

· Test applications after infrastructure changes.

• Support users to backup and restore applications and databases during computer reimage or refresh.
• Provide user and system documentation as per the format already established for the system.
• Report weekly on status and projected plans that conform to existing LTC standards as well as consistently update the LTC activity reporting system.
• Knowledge transfer plans, KT documentation and KT sessions.
• Full awareness of standards and best practices in preparation of deliverables listed above.

Skill Set / Experience Required

• Experience with technologies such as,
• Angular 12 or greater,
• NET CORE 5,
• C#,
• Entity Framework Core,
• Azure Application gateway, Azure App Services, Azure SQL DB, Azure Function App, Azure AD,
• Selenium,
• SendGrid.
• Knowledge of other Services: OPS Public Secure.
• Experience with leading and conducting business analysis in order to assess clients business problems/ opportunities and document the business requirements in such a way that I&IT solutions can be determined.
• Experience applying re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches.
• Experience with transforming business requirements into systems requirements including creation of acceptance criteria.
• Understanding of different software development methodologies (waterfall, iterative &incremental, agile).
• Agile teamwork experience.
• Experience with managing product backlog in DevOps.
• Familiarity with GO IT Standards and gating process.
• Experience with maintaining and supporting complex business & technical solutions.
• Experience with Incident Management process and tools like eSMT and SODO.
• Ability to multitask or work on multiple issues as well as project activities and meet deadlines.
• Excellent customer relationship and communication skills.

Skills Experience and Skill Set Requirements

Evaluation Table

Analytical & Problem-Solving Skills - 30%

· Experience with assessing business & system requirements, reporting issues and leading remediation activities

· Ability to develop options and make recommendations on generic and specific application and data issues

· Experience with complex business & technical solutions in this role

· Experience with troubleshooting application, data and technology issues

· Experience with off-line documents synchronization process

· Ability to multitask or work on multiple projects and meet deadlines

Methodologies & Tools - 35%

· Understanding of different software development methodologies (waterfall, iterative & incremental, agile)

· Working experience with modeling tools like Power Designer & Visio

· Experience with Experience with technologies such as,

• Angular 12 or greater,
• NET CORE 5,
• C#,
• Entity Framework Core,
• Azure Application gateway, Azure App Services, Azure SQL DB, Azure Function App, Azure AD,
• Selenium,
• SendGrid.

· Experience with service management tools (e.g. eSMT, SODO, etc.)

Communication, Consultation & Negotiation Skills - 25%

· Experience with effective stakeholder management through facilitation of workshops, communication, negotiation & consensus building

· Experience with demonstrating developed features and gaining user acceptance

· Experience with advising on technical analysis of issues, processes, best practices and standards

· Experience with listening to client needs and addressing them with patience and professionalism

· Being Creative and resourceful while resolving issues or working on enhancements

· Excellent communication skills

Previous Public Sector Experience - 10%

· Familiarity with GO IT Standards and gating process would be an asset.

Must haves

Experience with assessing business & system requirements, reporting issues and leading remediation activities