kim-luxe-travel
Virtual Travel Assistance Agent
Job description
We are seeking a Virtual Travel Assistance Agent to help support clients throughout their travel journey. In this remote role, you will provide guidance, assist with travel-related questions, and help ensure that travelers feel prepared and supported before and during their trips.
Key Responsibilities
•
Respond to traveler inquiries through email, phone, and messaging platforms
•
Assist with reviewing travel plans and helping confirm important trip details
•
Provide helpful information regarding destinations, travel guidelines, and company procedures
•
Check in with clients prior to departure to ensure they have everything needed for their trip
•
Address concerns in a professional and timely manner and refer complex issues when appropriate
Ideal Candidate
•
Friendly and professional communication style
•
Customer service experience is helpful but not required
•
Organized with strong attention to detail
•
Comfortable working with digital tools and online platforms
•
Interest in travel and assisting others with their plans
Perks
•
Remote work environment with flexible scheduling
•
Training and resources to support success in the role
•
Opportunities to grow within the travel industry
•
Access to travel-related benefits and industry discounts
•
Positive and collaborative team culture
