Team Leader: Infrastructure Engineer

EDUCATION

• A Bachelor's degree or Equivalent IT Qualification or Diploma

TRAINING

Experience and product-specific training as it relates to the role and technologies in use

• SAN
• Array
• VMware
• Server Support
• CobIT

MINIMUM EXPERIENCE

• Minimum 7+ Years Working Experience
• 4+ years of experience managing people in a technical environment.
• 4+ years' experience in participating in on-call rotations, and providing after-hours support in an environment
• that operates 24/7
• 5+ years of experience with Computer hardware and Data Centres.
• 2+ Leading Teams
• Servers Management of the servers Ensure that servers have the appropriate anti-virus installed and up to date Ensure that user access to the servers is managed and limited Ensure that server data is backed-up as agreed with the appropriate business owner Ensure that servers are monitored for performance and uptime SAN and array (Stroage) Set up and configure storage devices Do routine maintenance on storage devices Liaise with 3rd party vendors regarding storage device support Upgrade Storage device firmware Management of all disks Ensure that a capacity planning procedure is created and implemented Ensure that a process for obtaining and installing replacement parts is created and implemented Ensure that standby staff are trained to procure and install replacement parts Ensure that disks are monitored for performance and integrity Ensure SAN replication takes place Backups and Restores Create and / or regularly update a backup and restore procedure and policy Maintain a record of system backup frequencies and backup times Perform regular tests of the ability to restore backed up data Monitor the backup hardware and software for correct operation Manage the procurement of media as required to implement the backup procedure and policy Ensure backups conform to best practice retention cycles Disaster Recovery Ensure All critical Business systems are replicated at DR Ensure All recovery systems are replicated at DR, including Infrastructure, DB replication and Software Manage Infrastructure DR Plan Manage DR Datacenter availability and stability Manage DR connectivity Manage DR capacity