SUPPORT SPECIALIST, HUMAN RESOURCES

Hourly Pay Range: $20.00-$22.00

Shift: Monday-Friday 8:30AM-4:30PM

Handles Employee Service Line (ESL) inquiries and employment verifications. Provides operational support to the HR team, assisting with special projects and delivering high level customer service to all stakeholders.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

• Operates all ESL functions with excellent communication and technical ability
• Fulfills all reception duties at Elmwood and other locations as needed, may need to travel to other locations
• Scans and uploads documentation to employee files
• Manages HR Documents and ESL mailbox and directs to appropriate parties
• Provides employment verifications
• Assists with sorting, distributing and posting mail in the absence of Office Coordinator, HR and/or Coordinator, Mailroom
• May provide support to Senior Leadership Team in the absence of the Office Manager
• Processes returned mail and updates employee address as needed
• Provides training for new employees to the team
• Completes special HR projects as assigned by supervisor
• Complies with all agency policies and procedures
• Other duties as assigned

MINIMUM QUALIFICATIONS

• Bachelor's Degree and 1-2 years of related experience.
• Ability to travel to various locations located in Erie and Niagara County.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.