Maintenance Technician III

As an Engineering Technician III, you will perform advanced maintenance, preventative maintenance, and repair work across multiple trade disciplines, including HVAC, plumbing, electrical, carpentry, appliances, and pool operations. This role requires strong technical knowledge, independent problem-solving skills, and the ability to lead projects while maintaining Westgate's high standards of quality and guest service.

In this role, you demonstrate Westgate's core values of Passion, Integrity, and Work Ethic in every interaction.

What You'll Do as an Engineering Technician III:

• Lead engineering projects, preventative maintenance, guest service requests, and resort improvement initiatives.
• Troubleshoot, repair, and maintain HVAC, plumbing, electrical, appliance, and mechanical systems.
• Perform advanced carpentry, drywall, painting, flooring, tile, and finish repairs.
• Maintain pools, spas, and water features, including equipment repairs and water chemistry.
• Read and interpret blueprints, technical manuals, and equipment specifications to complete repairs accurately.
• Utilize maintenance management software (HotSOS and other applicable systems) to complete work orders and manage daily operations.
• Assist with procurement, inventory management, and ensuring tools and materials are available for assigned projects.
• Safely operate hand tools, power tools, ladders, lifts, and other maintenance equipment while following all safety procedures.
• Identify safety hazards, maintain compliance with company policies, and communicate professionally with guests, team members, and leadership.
• Perform other duties as assigned.

What You Will Bring as an Engineering Technician III:

• High school diploma or equivalent required.
• Minimum of three (3) years of hands-on maintenance or skilled trades experience in a resort, hospitality, commercial, or facilities environment.
• Universal EPA HVAC Certification required.
• Certified Pool Operator (CPO) certification required.
• Valid driver's license required.
• Advanced knowledge of HVAC, plumbing, electrical, appliance repair, carpentry, drywall, painting, flooring, and general building maintenance.
• Ability to read blueprints, technical drawings, and equipment manuals.
• Strong communication, troubleshooting, and customer service skills.
• Self-motivated, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

Requirements:

• Ability to safely operate hand tools, power tools, ladders, scaffolds, lifts, and other maintenance equipment while using appropriate PPE.
• Ability to regularly lift, move, push, or pull up to 50 pounds.
• Must be available to work weekends, holidays, and flexible schedules as needed.
• Required to pass a background check, drug test, and provide proof of eligibility to work in the United States.
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for employment.
• HVAC license required.

Why Westgate?  

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.