user-experience-researchers-pteltd
Project Manager
Job description
The Project Manager (PM) will partner with the client team to manage both business-as-usual responsibilities and new digital initiatives across multiple projects. The Project Manager will coordinate digital solutions driven by client and work closely with stakeholders to support the successful deployment of these solutions
Key Responsibilities
- Coordinate and track multiple projects to ensure timely delivery and successful execution.
- Maintain project schedules, status updates, dashboards, and reports for stakeholders.
- Facilitate regular project cadence meetings and prepare meeting agendas, materials, and minutes.
- Proactively identify project risks, issues, and challenges, and recommend solutions for escalation where necessary.
- Manage contracts and support procurement activities, including contract renewals, licence management, drafting of Approval of Requirements (AOR), and verification of vendor invoices.
- Coordinate closely with vendors to monitor deliverables, clarify requirements, and ensure compliance with agreed timelines and service levels.
- Track project budgets, monitor scope changes, and provide regular updates on project financials.
- Drive user engagement throughout the project lifecycle, including coordinating User Acceptance Testing (UAT) activities and following up on Service Level Agreement (SLA) commitments.
- Collaborate with Client stakeholders to gather business requirements, provide project updates, and support change management initiatives.
- Ensure compliance with project governance requirements, including monthly Access Control List (ACL) reviews, adherence to Vulnerability Assessment and Penetration Testing (VAPT) schedules, and coordination of audit activities.
- Maintain comprehensive project documentation and ensure all project records are accurate and up to date.
Requirements
- Diploma or Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering, or a related discipline.
- At least 5 years of relevant experience as a Project Manager across at least two full project development life cycles, including at least one using Agile methodology.
- Strong vendor management and interpersonal skills.
- Basic organisational skills with the ability to support multiple projects simultaneously.
- Good written and verbal communication skills, with the ability to liaise between technical and non-technical team members.
- Familiarity with project management tools and methodologies.
- Willingness to learn and adapt in a dynamic, fast-paced environment.
- Basic understanding of emerging technologies is a plus.
Preferred Skills
- Experience in basic Procurement handling (e.g. call tender or do tender presentations).
- Experience handling projects involving Cloud, Design Thinking, Data Analytics, or Product-Centric Development.
- Project management certifications such as CITPM, COMIT, or PMP.
- Agile-related certifications such as Certified Scrum Master.


