Patient Service Representative - Doctor's Office - O'Fallon, MO - Part Time

Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier.

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Join Our Team

We are searching for a Patient Service Representative for our Gateway Asthma & Allergy office located in O'Fallon, MO!

Opportunity

• Part-time opening
• Monday & Wednesday, 8:30 a.m. - 6:00 p.m. and Thursday, 7:30 a.m. - 5:00 p.m. This position also shares in rotating coverage of a Saturday morning shift, typically from 7:30 a.m. - 11:30 a.m.
• No nights or holidays
• Outpatient clinical practice
• This position is not benefit eligible.

Day-to-Day

• Perform patient check-in/check-out
• Schedule patient appointments
• Collect co-payments
• Verify insurance
• Register patients/update patient demographics
• Answer the telephone
• Balance monies at day end
• May be required to enter physician-related charges into the computer

Who we are seeking ( preferred )

• The Patient Service Representative is highly visible in their interactions with patients and must therefore project a positive office image at all times including smiling, greeting patients with enthusiasm, and maintaining an upbeat, positive attitude in all interactions with patients and coworkers.
• Formal training which will probably be indicated by a high school diploma or equivalent.
• 1 or more years of experience working in a healthcare setting.
• Previous medical billing experience.
• Medical coding familiarity.
• Knowledge of medical terminology.
• Knowledge of the different types of health insurance plans; i.e. HMO's, PPO's, etc.
• PC/Windows proficiency.
• Willingness to assign high priority to patient comfort and satisfaction.
• Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments.

What We Offer

• Benefits within your first 30 days (minimum hours worked must be met to be eligible)
• Available benefits: Medical, Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous
• Generous PTO policy + 9 paid holidays (minimum hours worked must be met to be eligible)
• 401k match + profit sharing (minimum hours worked must be met to be eligible)
• Tuition reimbursement (minimum hours worked must be met to be eligible)
• Wellness program
• Opportunities for professional growth and mentorship
• Emphasis on work-life balance

EOE