Advisor Assurance and Compliance

Advisor Assurance and Compliance, Ongoing opportunity based in Sydney CBD, plus hybrid working options available

The Department of Customer Service is looking for an Advisor, Assurance and Compliance to join our growing team!

Benefits

• Fantastic ongoing clerk grade 7/8 Opportunity.
• Salary range: $116,981 - $129,492 plus superannuation, commensurate with experience.
• Genuinely flexible working arrangements.
• Work from your home office as well as from our state-of-the-art offices in Sydney or Regional NSW
• Excellent career development and learning development opportunities.

About Us

DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better.

DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation and regulatory reform to create better outcomes for the people of NSW.

This is an exciting opportunity within the broader Cyber & Information Security Office (CISO). The role will play a key part in supporting the management and development of Cyber Security Compliance and Assurance requirements across DCS and GovConnect agencies, ensuring that all compliance and policy obligations are effectively managed.

Your responsibilities will include

• Assist in reporting and managing compliance with NSW Cyber Security Policy across DCS.
• Support the implementation and maintenance of an Information Security Management System based on ISO27001 across DCS.
• Maintain Crown Jewels register.
• Support assurance activities in line with the assurance plan to identify security gaps and recommend corrective actions.
• Assisting in Influencing and managing diverse stakeholders, including executives to ensure a positive security risk culture.
• Assisting in providing expert subject matter advisory and support on security and risk matters established in risk mitigation strategies, compliance activities and audits.
• Interpreting and aligning internal and external requirements, including industry standards, auditors, regulatory bodies, executives, legislative/administrative instruments, and business function requirements.

You will also m anage administration of various compliance activities for DCS, including recurring ISMS maintenance tasks such as:

• reviewing the ISMS statement of applicability,
• reviewing the policy exceptions,
• reviewing regulatory compliance requirements,
• supporting various audits across DCS.

About you

• Passion to develop new and enhance existing Compliance and Assurance frameworks and ensure the associated activities are delivered.
• Demonstrated experience in implementing and/or maintaining an Information Security Management System based on ISO27001.
• Experience and sound understanding of ICT Security Governance and Compliance activities, including the implementation and/or maintenance of an ISMS.
• Collaborative professional comfortable working with technical teams to formulate control statements and verify controls compliance.
• Background working in ICT Governance and Compliance or assurance role.
• Strong understanding of the regulatory requirements for Governance and Compliance activities that DCS is responsible for.

If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you!

What we need from you

To start your journey towards becoming Advisor Assurance & Compliance, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).

In your cover letter please share your motivation for applying for this position and your relevant skills.

Salary Grade 7/8, with the base salary for this role starting at $116,981 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Nicole Turner via nicole.turner@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: 10am Wednedsday 15th July

Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here .

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au .

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process