Care Co-ordinator- Part Time ( with experience in Domiciliary care)

The Role: 

• We are looking for a detail-oriented Care coordinator with the ability to assist with the day-to-day responsibilities of the management of the Care packages and someone with the potential to grow with the organisation,
• Management of clients and responsibility for their ongoing care and support with a focus on person centred care.
• Provide line management to the Client Experience team, building and maintaining a positive team ethos.
• Undertake consultation to new clients, complete assessments and complete all new client’s paperwork as required.
• Create and maintain visit schedules as per client needs
• Create, update and audit client care plans and assist with digital care planning.
• Identifying training needs/follow ups in respect of auditing activity.
• Maintain accurate client and Care Professional records on care management systems
• Conduct client and Care Professional introductions.
• Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
• Carry out client reviews and action accordingly.
• Maintain regular contact with clients and their Care Professionals.
• Any other duties as directed by your line manager.
• Participate in on-call duties as required.
• Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
• Carry out any other duties deemed necessary for the successful operation of the business
• Have a mindset of cost saving in all actions
• Be flexible to meet the demands of the business including participating in an on-call rota. Which means it may require you to support team members out in the field in emergency situations including undertaking Care visits as and when required.
• Networking in the local community and supporting marketing activities.

·       Related experience in a Domiciliary Care as Assistant Care manager, Scheduler, or Care Co-ordinator   is a must have

• Good understanding of all Microsoft Office programs (i.e. Word, Excel, Outlook etc.)

·        Minimum 5 GCSE’s including Maths and English

·        Good clear telephone manner

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

This job would require some local travel so access to a dependable means of transport is required.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure, RTW checks and references.

Pay based on experience and skills. Subject to a six month probation period.