Concierge Supervisor

What you will be doing:

• Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.
• Have a genuine love of Melbourne and a desire to share your knowledge with our guests.
• Hold full manual driver’s license essential.
• Have the ability to work rotating 7 day roster.
• Be customer focused.
• Have great attention to detail.
• Be reliable and well groomed.
• Be a strong team player with excellent communication and interpersonal skills

• The successful candidate will:

• Have a genuine love of Melbourne and a desire to share your knowledge with our guests.
• Hold full manual driver’s license essential.
• Have the ability to work rotating 7 day roster.
• Be customer focused.
• Have great attention to detail.
• Be reliable and well groomed.
• Be a strong team player with excellent communication and interpersonal skills.

ABOUT NOVOTEL & IBIS MELBOURNE CENTRAL

473 stylish rooms, a buzzing restaurant & bar, and events that leave a lasting impression. Located in the heart of Melbourne’s vibrant CBD, Pretty Boy Restaurant & Bar is a place where bold flavours meet warm hospitality, and our Conference & Events spaces set the stage for memorable moments. From high-energy breakfasts to late-night cocktails, our kitchen is always in motion - just the way we like it.

WHAT’S ON THE MENU FOR YOU?

• A fun and dynamic team – Where every service is a masterclass in teamwork.
• Competitive salary + hotel stay & dining discounts – Feast your way through the Accor network!
• Learning & career growth opportunities – From the pass to the boardroom, your future’s on the menu.
• A prime kitchen in Melbourne’s culinary scene – A playground for passionate chefs.
• Make a difference – Join sustainability and community initiatives that matter.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.