Automotive Service Advisor

Service Advisor - Baker Chevrolet of Cadillac Join a growing, customer-focused automotive team.

Baker Automotive Group is expanding, and we're seeking a skilled and experienced Service Advisor to join our team at Baker Chevrolet of Cadillac, MI . If you are a service professional with a strong track record of delivering exceptional customer care, managing workflow efficiently, and contributing to a high-performing service department, we invite you to apply.

Key Qualifications

Minimum of 1 years of experience as a Service Advisor in an automotive dealership or repair center preferred

Proficiency in handling customer interactions with professionalism, empathy, and clarity.

Strong organizational skills and the ability to manage a fast-paced, high-volume service lane.

Experience with CDK Dealer Management System (preferred).

Valid driver's license and insurable driving record.

High school diploma or equivalent required

Position Highlights

Full-Time Schedule : Monday through Friday, 7:00 AM - 5:00 PM

No Saturday Hours : Enjoy a consistent work-life balance.

Be the primary point of contact for customers throughout their service experience-from initial consultation to vehicle delivery.

Accurately assess vehicle concerns, review multi-point inspections, and present clear, value-driven service recommendations.

Maintain strong communication with customers and service technicians throughout the repair process.

Ensure timely and organized documentation of estimates, repair orders, and warranty compliance.

Collaborate closely with technicians and parts staff to ensure workflow efficiency and customer satisfaction.

Compensation & Benefits

Highly competitive compensation structure based on performance.

Comprehensive benefits package including

Medical, dental, vision, and life insurance.

401(k) retirement plan

Paid time off (PTO).

Employee vehicle and service discounts.

About Us

Baker Automotive Group is a respected name in the Northern Michigan automotive community, known for our commitment to excellence, integrity, and customer satisfaction. As we continue to grow, we remain focused on attracting top talent and investing in our team's success.

If you're a professional Service Advisor seeking a career opportunity with a strong, supportive team and a company that values excellence- we encourage you to apply today.