user-experience-researchers-pteltd
Team Lead
Job description
Key Responsibilities
- Lead a lean team of triage specialists, ensuring quality, efficiency, and timely processing of vulnerability reports
- Manage team performance, workload, and resource planning and perform hands-on triage and validation when required, particularly during peak periods or complex escalations
- Act as escalation point for complex vulnerability validation and severity rating decisions
- Mentor and train triage specialists on analysis, assessment, and documentation standards
- Own and continuously improve triage SOPs, workflows, and tools, including integration and maintenance of key triage platforms
- Develop scripts and automation (e.g., Python, workflow tools) to streamline triage processes, reporting, and platform integrations
- Liaise with government agencies, system owners, and security researchers, and support the Programme Team in facilitating smooth internal-external collaboration
- Analyze vulnerability trends, deliver presentations on notable findings, and prepare reports for management and stakeholders
- Undertake additional responsibilities as required to support programme objectives
Requirements
- Degree in Cybersecurity, Computer Science, or related technical field
- OSCP certification
- Good command of English (Oral and Written)
- Experience mentoring junior team members
- Strong analytical and problem-solving capabilities
- Outstanding communication and stakeholder management skills
- Collaborative leadership style with a strong commitment to mentoring and fostering a supportive team environment
- Bug bounty or government/regulated environment experience preferred
- Ability to plan leave around scheduled GBBP and Pre-GBBP cycles


