Stock & Admin First Line Manager

Pay Rate: £30,000 - £32, 426.94 (dependent on experience) Grade: RCS N Contract Type: Permanent (Full-Time) Shift patterns: 37.5 hours per week, Monday - Friday 7am - 3pm Location: Burton-upon-Trent - DE13 0BB

Join our Burton-upon-Trent, Stretton site as a Stock & Admin First Line Manager , where you'll lead a high-performing team within a fast-paced alcohol logistics operation. Supporting the Stock Manager, you'll drive stock accuracy, operational compliance, and continuous improvement while developing your team and ensuring excellent service delivery across the warehouse. This is a fantastic opportunity for a hands-on leader who thrives on problem-solving, collaboration, and making a real impact.

✅ A TYPICAL DAY MAY INVOLVE

• Lead and develop a team of Stock & Administration Clerks and Super Users, allocating workloads, monitoring performance, and managing all people-related activities including 1:1s, wellbeing reviews, absence management, disciplinary processes, and health & safety compliance
• Drive employee engagement and foster a positive team culture by supporting Employee Opinion Survey (EOS) action plans, promoting continuous improvement initiatives, and encouraging colleague development and wellbeing
• Oversee stock control and inventory accuracy, ensuring system integrity across goods receipt, despatch, reverse logistics, stock adjustments, and stock loss investigations to maintain operational excellence and customer service levels
• Support the Stock Manager with the day-to-day management of the stock function, delivering KPI reporting, ensuring compliance with HMRC requirements, and acting as a key liaison between internal departments, customers, and external stakeholders
• Manage inbound inventory and stock-related queries, investigating shortages, pick discrepancies, and delivery issues, providing root cause analysis and feedback to the wider network to drive process improvements and stock accuracy

✅ THIS ROLE WOULD SUIT PEOPLE WHO

• Proven people management experience within a warehouse, logistics, or supply chain environment, with the ability to lead, motivate, and develop teams to achieve operational and customer objectives
• Strong stock control and inventory management knowledge, ideally gained within a stock-focused role, with experience of investigating discrepancies, stock loss, and driving inventory accuracy
• Strong IT skills, including Microsoft Office applications, particularly Excel, with experience using VLOOKUPs, Pivot Tables, and data analysis/reporting; experience of Warehouse Management Systems and Warehouse Control Systems (WCS) is essential
• Excellent communication and stakeholder management skills, with the ability to build effective relationships, influence outcomes, and work collaboratively with colleagues, customers, and wider network teams
• Passionate about colleague engagement and creating a positive team culture, with experience of supporting Employee Opinion Survey (EOS) initiatives and implementing actions that drive team performance, wellbeing, and continuous improvement

✅ WHY JOIN US?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

✅ WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅ BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 20th July . Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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