Product Executive

At Eakin Healthcare, care is at the heart of everything we do.

We are a family-owned global medical device company driven by a simple vision: Where Care Leads, Hope Follows. For more than 50 years, we've been developing innovative healthcare solutions that make a meaningful difference to the lives of patients around the world.

Today, our team of over 700 colleagues operates across three UK manufacturing sites, 12 international sales and distribution centres, and exports to more than 60 countries worldwide. From market-leading Ostomy and Respiratory therapies to our trusted Respond home delivery service, we're committed to improving lives through innovation, quality and exceptional care.

We don't just care for the people who use our products and services, we care for our colleagues too. That's why we're proud to be recognised as a Great Place to Work® , creating an environment where people can thrive, grow and make a real impact.

If you're looking for a career with purpose, where your work matters and your contribution is valued, we'd love to hear from you.

WHY JOIN US?

We’re good at what we do – come and join us and you can benefit from:

• Blended Working
• Bonus
• 25 days holiday plus bank holidays (rising to 28)
• Option to buy holiday days
• Wellbeing Programme
• Health Cash Plan
• Pension
• Life Assurance
• Enhanced Maternity/Paternity
• Cycle to Work Scheme
• Referral Scheme
• Long Service Awards
• Free Parking

ABOUT THE ROLE

Reporting to the Senior Product Growth Manager (Wound) – Ostomy, this exciting role offers the opportunity to help shape the future of wound care products within Eakin's Global Ostomy & Wound business.

As our Product Executive (Wound Care), you'll play an important part in bringing innovative products to market and enhancing existing solutions that make a meaningful difference to users' lives. While you'll be part of the wider Ostomy team, your primary focus will be on our wound care portfolio.

You'll gain exposure to the full product lifecycle, supporting products from initial concept and New Product Introduction (NPI) through to market launch, ongoing portfolio management, and end-of-life planning. Working closely with colleagues across Product, Insights, Commercial, and Operational teams, you'll help ensure our product offering remains both commercially successful and focused on user needs.

A key aspect of the role is acting as the voice of the user within the business. You'll gather, analyse, and interpret customer and user feedback, working alongside Product Managers and Insights colleagues to translate these insights into product improvements and future innovation opportunities. Your contributions will help shape product requirements and influence the development of new solutions that deliver real value to our users.

This role would suit someone who is naturally curious, customer-focused, and passionate about understanding user needs. You'll have the opportunity to collaborate with a range of stakeholders, influence decision-making, and help foster a culture where user insights are at the heart of product development, communication, and proposition design.

If you're looking for a role where you can combine analytical thinking, collaboration, and creativity while contributing to products that positively impact people's lives, we'd love to hear from you.

KEY RESPONSIBILITIES

Product Management

• Assist the management of our wound pouches & accessories products through all stages of the product lifecycle, helping underpin our global commercial strategy.
• Support post-market surveillance, collate additional in market product feedback and keep abreast of complaints, to aid understanding of the effectiveness of wound pouches & accessories products in global markets. Combine this learning to make recommendations for continuous improvements. Lead and support in-life design changes resulting from product improvements or other changes. Drive post-launch learnings.
• Collaborate with the Clinical Research Team to undertake user trials as necessary to inform the product development process and interpret data for a successful implementation.
• Monitor the commercial performance of our wound pouches & accessories product portfolio from a global perspective.
• Monitor closely competitor activity for the Global Ostomy wound pouches & accessories product portfolio and disseminate key activities to the wider team.
• Working with Quality and Regulatory colleagues, support any commercial activity required to achieve and maintain MDR compliance across the Global Ostomy portfolio.
• Working with a wider group of stakeholders in the case of changes to pouches & accessories product specification.
• Always ensure the highest standard of product presentation.
• Deliver product training sessions for all new Ostomy employees, and where appropriate, tailor the training to match the requirements/nature of the role.
• Maintain technical product catalogue database for the Global Ostomy pouches & accessories portfolio
• Be responsible for uncovering key market and user insights, coupled with the “storytelling” ability to bring them to life, and make recommendations that may impact key strategic commercial decisions within the Global Ostomy business.

Product Development

• Working in close collaboration with Eakin R&D (ERD), ensuring that market and user requirements are translated correctly into commercially attractive product offerings.
• Working with the wider Product & Insights Team, support the execution of our global Product Roadmap.
• Assist with the delivery of go-to-market launch plans to meet defined & agreed launch objectives.
• Play an active role in the NPI stage-gate process to ensure products are brought to global markets in a timely and successful manner.
• Working closely with the Global Marketing Team, support the development of the core positioning and compelling messaging for all new products based on user and market insights.
• Take responsibility for telling compelling user stories to key stakeholders that brings their challenges to life and that motivates internal teams to provide innovative solutions .
• Lead ad-hoc projects to contribute growth to the business as necessary.

Other

• To adhere to the company’s Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible
• To be responsible for your own health and safety and that of your colleagues, in accordance with the company’s’ Health and Safety policy
• To adhere to the company’s Quality policy and Environmental policy
• To undertake other duties as may be reasonably required

WHAT WE’RE LOOKING FOR

Essential

• BSc/BA in relevant field.
• Strong data analytical skills.
• Strong communication skills.
• Strong presentation skills.
• Ability to network internally and externally.
• Attention to detail.
• Ability to take complex information and distil this into simple compelling stories.
• Proactive approach to growing the business; takes ownership of agreed opportunities for market segments and drives through the correct processes to launch

Desirable

• Previous Product Management experience (or similar).
• Professional qualification in Marketing, Product Management, or equivalent.
• Specific experience in Wound Care.
• International experience.
• Previous experience of working within a family owned/run business.

KEY WORKING RELATIONSHIPS

Internal

• Ostomy Global Product & Marketing Department (including Product & Insights and Clinical).
• Ostomy Global Sales & Nursing Teams (including Respond).
• Group functions: HR, Finance, IT, Operations, QARA and R&D (all functions).

External

• Users
• Patient Advocacy Groups
• CORE (Clinical Ostomy Research Expert) Panel
• Global SCN community
• Wider healthcare networking
• Design consultancies
• Market research companies
• Suppliers

ADDITIONAL INFORMATION

• Ability/willingness to regularly travel within the UK and Internationally.

COMPETENCIES

Customer Focus

Building strong customer relationships and delivering customer-centric solutions.

Balances Stakeholders

Anticipating and balancing the needs of multiple stakeholders.

Action Oriented

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Ensures Accountability

Holding self and others accountable to meet commitments.

Collaborates

Building partnerships and working collaboratively with others to meet shared objectives.

Communicates Effectively

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Demonstrates Self-Awareness

Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.

Nimble Learning

Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

The closing date for applications is: 23 July 2026

If we receive a high volume of applications, we may close this role earlier than planned.