Administrative Assistant I, Medical

Union: CUPE Clerical bargaining unit 
Number of Vacancies: 1 
New or Replacement Position: Replacement
Site: Toronto General Hospital
Department: Gastroenterology
Reports to: Physician     
Salary Range: $23.14 – $28.92 per hour
Hours: 37.5 hours per week   
Status: Permanent Full-time 
Shifts: Weekdays; Monday–Friday
Closing date: July 21, 2026

Position Summary

The Medical Administrative Assistant I will support physicians within the department of Gastroenterology. This role involves managing a broad range of administrative responsibilities in a dynamic academic and clinical environment. The ideal candidate will be resourceful, detail-oriented, and able to manage multiple priorities while providing strong support to physicians and learners.

Duties

Administrative & Clerical Support

• Answer office phone, including triaging urgent patient calls
• Schedule time sensitive clinic patients within the EPIC system

Calendar & Meeting Coordination

• Manage physician calendars including scheduling meetings and appointments
• Prepare meeting agendas and take accurate meeting minutes

Clinical & Academic Support

• Support academic requirements including physician CV updates, activity reports, and organizing learners/students
• Coordinate elective student placements and support onboarding and evaluations for residents and fellows

Finance & Operations

• Support billing processes and monthly reconciliation
• Submit and track expense reimbursement forms and credit card reconciliations
• Support research-related financial activities including onboarding, offboarding, and research grant account setup
• Submit internal UHN digital requests, hardware and telephone request forms with appropriate FC and signing authority knowledge

Facility & Resource Coordination

• Order and maintain office supply inventory
• Assist with conference registration and related logistics
• Completion of a recognized post-secondary degree
• Ability to work in a fast-paced environment, receiving phone requests, dispatching calls, and inputting data
• Competence in creating and generating reports in Excel
• Experience in website design and presenting other digital platforms
• Excellent written and verbal communication skills
• Strong organizational and time management skills
• Proficiency in Microsoft Office (Excel, Outlook, Word, Teams, Bookings, SharePoint)
• Direct customer service experience is an asset

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.