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Branch Manager
Job description
What You'll Do
As Branch Manager, you'll be at the helm of branch operations while inspiring excellence through service, sales, and community connection.
Lead & Inspire
- Coach, develop, and motivate branch staff to perform at their best.
- Create a positive, high‑energy, member‑focused team culture.
- Lead by example-modeling exceptional service, professionalism, and our core values.
Drive Results & Operations
- Oversee daily branch operations to ensure efficiency, accuracy, and compliance.
- Maintain strong cash controls and operational integrity.
- Ensure policies, procedures, and training standards are followed consistently.
Wow Our Members
- Build meaningful, long‑term relationships with members.
- Deliver a seamless, welcoming, and solutions‑focused member experience.
Be a Community Champion
- Serve as a visible ambassador for Directions Credit Union.
- Represent the Credit Union at community events, outreach activities, and partnerships.
- Build strong relationships with local businesses, schools, nonprofits, and organizations.
- Collaborate with leadership and marketing to support financial education, community engagement, and brand awareness efforts.
- Inspire your team to get involved and take pride in serving the community.
Every day, your work will help grow trust, visibility, and long‑term success-both for the Credit Union and the communities we support.
Directions Credit Union is an Equal Opportunity Employer: We encourage applications from all qualified individuals regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, or any other characteristic protected under federal, state, or local law.


