Director of Payroll Operations (Healthcare | Oracle Cloud Payroll)

Our client is seeking an experienced Director of Payroll to lead enterprise payroll operations, drive process optimization, and support ongoing system enhancements following a recent transition to a modern cloud‑based payroll platform. This role sits within a centralized business services environment and offers high visibility across Finance, HR, and operational leadership.

The position is hybrid , with on‑site presence required Monday–Wednesday each week.

No Visa Sponsorship | No Relocation Assistance

Responsibilities

• Contribute to payroll policy development, governance, and enterprise standardization.
• Monitor payroll performance metrics, identify gaps, and implement scalable solutions.
• Serve as a key liaison between internal stakeholders and external payroll service providers.
• Collaborate on enterprise initiatives such as provider pay improvements and system enhancements.
• Oversee daily payroll activities including SLA adherence, issue resolution, and ticket/workflow management.
• Drive continuous improvement of payroll processes following a recent cloud payroll system implementation.
• Ensure compliance with federal, state, and local payroll regulations, internal controls, and audit requirements.
• Provide leadership to payroll managers and staff, including coaching, performance management, and team development.
• Partner with Finance, HR/People Services, and technology teams to support payroll initiatives, integrations, and process alignment.
• Lead transformation efforts such as transitioning select payroll processes from outsourced/managed service models to in‑house operations.
• Lead enterprise-wide payroll operations, ensuring accurate and timely processing across multiple payroll cycles in a complex, multi‑state environment.

Qualifications (Must-Haves)

• Bachelor's degree in business, accounting, finance, or related field.
• 5+ years of leadership experience, including managing managers or sizable teams.
• Deep knowledge of payroll regulations, compliance, and multi‑state payroll practices.
• 9+ years of progressive payroll experience within a large, complex, multi‑state organization.
• Excellent communication skills with the ability to present complex information to senior leadership.
• Experience supporting or leading payroll system implementations, integrations, or transformations.
• Proven ability to work cross‑functionally and influence stakeholders across Finance, HR, and Operations.
• Strong operational leadership skills with the ability to balance day‑to‑day execution and strategic process improvement.

Preferred Skills

• Certified Payroll Professional (CPP) designation.
• Background in healthcare or similarly regulated, high‑complexity environments.
• Experience with enterprise cloud payroll systems (e.g., Oracle, Workday, SAP, UKG)
• Experience transitioning outsourced payroll functions in‑house or optimizing shared services models.

Benefits & Perks

• PTO
• Loan Assistance
• Paid Family Leave
• Tuition Assistance
• Certification Support
• Wellness Programs
• Medical, Dental, and Vision
• 401(k) with company match
• Life and Disability Insurance
• Critical Illness and Accident Insurance
• Mental Health Resources, and Employee Discounts
• Professional Development and Career Advancement Opportunities