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Job description
At Aon, we help organizations make better decisions to protect and enrich the lives of people around the world. Through actionable analytic insight, globally integrated Risk Capital and Human Capital expertise, and locally relevant solutions, our colleagues provide clients with clarity and confidence to make better decisions. As part of our Property & Casualty team, you will play a key role in supporting clients throughout the claims process, delivering exceptional service and helping drive positive outcomes. About the Role We are seeking a Property & Casualty Claims Consultant to manage claims from notification through resolution while providing expert support and advocacy to corporate clients. This role requires strong analytical skills, effective stakeholder management, and a commitment to delivering a best-in-class client experience. You will work closely with clients, insurers, adjusters, and internal teams to ensure claims are handled efficiently, accurately, and in compliance with applicable regulations and internal guidelines. Key Responsibilities Manage Property & Casualty claims throughout the full claims lifecycle. Receive, record, and administer claims, ensuring accurate documentation and timely follow-up. Conduct preliminary coverage reviews and coordinate with insurers to support claims handling activities. Prepare claims reports, summaries, and presentations for clients and internal stakeholders. Participate in client and insurer meetings to review claim status, trends, and resolution strategies. Monitor complex claims and escalate issues when appropriate. Maintain claims data and records within Aon systems. Ensure compliance with internal policies, procedures, and regulatory requirements. Partner with Client Service, Placement, and Commercial teams to deliver integrated solutions. Identify opportunities to enhance claims processes and improve the client experience. Qualifications Required Experience 2–4 years of experience handling Property & Casualty claims. Experience working directly with corporate clients and insurance carriers. Experience managing multiple claims simultaneously in a fast-paced environment. Education Bachelor's degree preferred or equivalent professional experience. Technical Knowledge Understanding of Property & Casualty insurance policies and claims processes. Knowledge of Property, General Liability, and Auto claims. Familiarity with policy wording, coverage interpretation, and claims documentation. Intermediate proficiency in Microsoft Office (Excel, Word, PowerPoint). Skills & Competencies Client-focused mindset with a strong commitment to service excellence. Analytical thinking and attention to detail. Strong verbal and written communication skills. Ability to prepare and present reports effectively. Excellent organization and follow-up skills. Ability to prioritize multiple tasks and meet deadlines. Strong collaboration and teamwork capabilities. Sense of urgency and proactive problem-solving approach. Why Join Aon? At Aon, you'll have the opportunity to work with leading organizations, develop your expertise in risk and insurance, and collaborate with talented colleagues across the industry. We foster an inclusive environment where innovation, continuous learning, and professional growth are encouraged. If you're passionate about claims management, client service, and making a meaningful impact, we'd love to hear from you. Aon is an equal opportunity employer and welcomes applications from all qualified candidates. 2577387 At Aon, we help organizations make better decisions to protect and enrich the lives of people around the world. Through actionable analytic insight, globally integrated Risk Capital and Human Capital expertise, and locally relevant solutions, our colleagues provide clients with clarity and confidence to make better decisions. As part of our Property & Casualty team, you will play a key role in supporting clients throughout the claims process, delivering exceptional service and helping drive positive outcomes. About the Role We are seeking a Property & Casualty Claims Consultant to manage claims from notification through resolution while providing expert support and advocacy to corporate clients. This role requires strong analytical skills, effective stakeholder management, and a commitment to delivering a best-in-class client experience. You will work closely with clients, insurers, adjusters, and internal teams to ensure claims are handled efficiently, accurately, and in compliance with applicable regulations and internal guidelines. Key Responsibilities Manage Property & Casualty claims throughout the full claims lifecycle. Receive, record, and administer claims, ensuring accurate documentation and timely follow-up. Conduct preliminary coverage reviews and coordinate with insurers to support claims handling activities. Prepare claims reports, summaries, and presentations for clients and internal stakeholders. Participate in client and insurer meetings to review claim status, trends, and resolution strategies. Monitor complex claims and escalate issues when appropriate. Maintain claims data and records within Aon systems. Ensure compliance with internal policies, procedures, and regulatory requirements. Partner with Client Service, Placement, and Commercial teams to deliver integrated solutions. Identify opportunities to enhance claims processes and improve the client experience. Qualifications Required Experience 2–4 years of experience handling Property & Casualty claims. Experience working directly with corporate clients and insurance carriers. Experience managing multiple claims simultaneously in a fast-paced environment. Education Bachelor's degree preferred or equivalent professional experience. Technical Knowledge Understanding of Property & Casualty insurance policies and claims processes. Knowledge of Property, General Liability, and Auto claims. Familiarity with policy wording, coverage interpretation, and claims documentation. Intermediate proficiency in Microsoft Office (Excel, Word, PowerPoint). Skills & Competencies Client-focused mindset with a strong commitment to service excellence. Analytical thinking and attention to detail. Strong verbal and written communication skills. Ability to prepare and present reports effectively. Excellent organization and follow-up skills. Ability to prioritize multiple tasks and meet deadlines. Strong collaboration and teamwork capabilities. Sense of urgency and proactive problem-solving approach. Why Join Aon? At Aon, you'll have the opportunity to work with leading organizations, develop your expertise in risk and insurance, and collaborate with talented colleagues across the industry. We foster an inclusive environment where innovation, continuous learning, and professional growth are encouraged. If you're passionate about claims management, client service, and making a meaningful impact, we'd love to hear from you. Aon is an equal opportunity employer and welcomes applications from all qualified candidates.
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