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Alphabe Insight Inc

Alphabe Insight Inc

Client Support Associate

Company

Alphabe Insight Inc

Role

Client Support Associate

Location

Boston, MA, us

Job type

Full-time

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Salary

Not disclosed by employer

Job description

We are seeking a Client Support Associate to serve as a key point of contact for our clients. In this role, you will provide outstanding customer service, assist with inquiries, coordinate communication between teams, and help ensure a smooth client experience from start to finish.

Responsibilities

  • Serve as the primary point of contact for client inquiries and requests.
  • Provide timely, professional, and accurate customer support.
  • Coordinate with internal teams to resolve client concerns.
  • Maintain accurate records and update customer information.
  • Monitor ongoing requests to ensure successful completion.
  • Build and maintain positive relationships with clients.
  • Support administrative and operational tasks as needed.
  • Contribute to continuous improvements in customer service processes.
  • Competitive salary.
  • Career growth and advancement opportunities.
  • Professional skills development and ongoing training.
  • Supportive and collaborative team environment.
  • Stable full-time employment.
  • Opportunity to make a meaningful impact within a growing company
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