Restaurant Manager

Our client is an independent 5-star luxury boutique resort located in the heart of Seminyak. They are seeking a dynamic Restaurant Manager to elevate the dining experience through exceptional leadership, operational excellence, and personalized guest service.

Requirements

• Minimum 1 year of experience in a similar leadership role within a 5-star hotel, luxury resort, or upscale restaurant.
• Diploma or Bachelor's Degree in Hospitality Management or a related discipline is preferred.
• Solid experience managing multi-outlet operations.
• Demonstrated leadership capabilities with a proven ability to motivate, develop, and manage high-performing teams.
• Strong understanding of luxury dining service standards and best practices in upscale casual restaurant operations.
• Solid knowledge of Food & Beverage operations, including service excellence, operational procedures, and guest satisfaction.
• Excellent verbal and written communication skills in English; proficiency in additional languages is an advantage.
• Guest-centric mindset with exceptional attention to detail and a commitment to delivering memorable dining experiences.
• Flexible to work rotating shifts, weekends, and public holidays in line with operational requirements.

Key Responsibilities

• Oversee the day-to-day operations of the restaurant, ensuring exceptional service and seamless guest experiences.
• Lead, mentor, and develop the restaurant team to maintain the highest standards of luxury hospitality.
• Ensure consistent compliance with brand standards, service procedures, and operational policies.
• Monitor guest feedback and proactively implement improvements to enhance guest satisfaction.
• Collaborate closely with the Executive Chef and other departments to deliver outstanding dining experiences.
• Manage staffing levels, scheduling, and manpower planning to support operational requirements.
• Control operating expenses, labor costs, inventory, and beverage costs while maximizing profitability.
• Monitor restaurant performance through KPIs, sales analysis, and financial reporting, implementing action plans where necessary.
• Ensure compliance with food safety, hygiene, and workplace health & safety regulations.
• Drive upselling initiatives, special promotions, and revenue-generating opportunities while maintaining exceptional service standards.