Lead Production Artworker

We’re looking for a detail-focused and creatively driven Lead Production Artworker to join our team. This is a fantastic opportunity to work at the heart of our personalised product offering—turning ideas into high-quality, customer-ready designs that drive sales and deliver a standout experience. 

If you enjoy blending creativity with precision and thrive in a fast-paced, collaborative environment, this could be the role for you. 

What You’ll Be Doing 

You’ll play a key role in ensuring our personalised products are delivered flawlessly—from concept through to production and customer experience. 

• Collaborate with commercial and production teams to understand priorities, deadlines, and new product requirements  
• Create accurate, print-ready artwork using our personalisation software for suppliers and production teams  
• Apply your knowledge of personalisation techniques to produce high-quality, effective designs  
• Generate compelling customer previews that enhance the online journey and maximise conversion  
• Work closely with e-commerce and development teams to ensure personalisation is displayed correctly across all platforms  
• Ensure all artwork setup is precise, supporting smooth production and sales processes  
• Contribute ideas and creative input to shape our personalised product range  

This role goes beyond artwork—you’ll have the opportunity to influence strategy, improve processes, and take ownership of key projects. 

• Support product strategy alongside the wider team ensuring SKU targets are delivered across categories, events, and timelines  
• Help drive performance by achieving weekly and monthly live SKU targets  
• Maintain high quality standards within our personalisation system, identifying and resolving issues at their root cause  
• Lead design and system setup projects, ensuring launches are delivered on time and in line with critical paths  
• Monitor and manage requests for updates and amends, ensuring clear communication and timely completion  
• Track product progress across the range tracker, keeping everything moving efficiently  
• Take ownership of day-to-day product setup in our personalisation tool, proactively resolving blockers and keeping workflows on track  
• Build and manage relationships with external platform partners, ensuring requests are delivered efficiently  
• Create and maintain tracking tools (such as WIP sheets) to monitor progress and outstanding actions  
• Support team development by promoting best practices and creating clear, easy-to-follow process guides  

This is a chance to be part of a team where your work has a visible impact on both product success and customer experience. You’ll combine creativity, organisation, and problem-solving to help deliver personalised products that customers genuinely love. 

Skills & Experience 

We’re looking for someone who combines creativity with strong attention to detail and a proactive mindset. 

Essential: 

• Experience in a production artworker or similar role  
• Experienced in design software such as illustrator 
• Strong understanding of creating print-ready artwork  
• High attention to detail with a focus on accuracy and quality control  
• Ability to manage multiple projects and deadlines in a fast-paced environment  
• Confident communicator, comfortable working across different teams  
• Strong organisational skills and ability to prioritise effectively  

Desirable: 

• Understanding of different print and personalisation techniques  
• Experience working with SKU targets, product launches, or range planning  
• A proactive approach to problem-solving and process improvement  

Along with your benefits package we also offer a wide range of perks for our colleagues:

Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.

Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.

Fearless 1200 – Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - https://www.youtube.com/watch?v=O0qmvJofMew

Employee Welfare

Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.

Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.

What’s next?

Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one or two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.