Director, Foundation & Vendor Operations

Union: Non-Union
Department: Customer and Business Operations
Reports to: Associate Vice President, Fundraising Operations
Hours: 35 Hours
Salary Range: $120,000 - $140,000 (plus additional compensative incentives such as bonus, pension and more)
Status: Permanent, Full Time
Vacancy: New
Posted Date: April 16, 2026
Closing Date: May 10, 2026

The Director, Foundation & Vendor Operations provides senior leadership and strategic oversight for the vendor and partner oversight, including PMCF Lotteries. This role is responsible for a multimillion-dollar portfolio and is accountable for ensuring that operational partners and service providers deliver against contractual, regulatory, financial, and service expectations while supporting the Foundation’s revenue objectives.

Key Responsibilities

Vendor & Partner Oversight

• Establish and maintain strong governance frameworks for vendor oversight, performance management, risk escalation, and decision‑making
• Lead the oversight of operational lottery vendors and partners, ensuring delivery against contracts, service‑level agreements, budgets, timelines, and regulatory requirements
• Own senior‑level vendor relationships, including performance and business reviews, issue resolution, escalation management, cost management and continuous improvement initiatives
• Ensure clear accountability across vendors and sub‑vendors, with visibility into dependencies, risks, and capacity constraints
• Partner with Legal and Finance to support contract management, compliance, real estate cash flow and financial controls related to lottery vendors

Leadership of Foundation Operational Initiatives including:

• Lottery Prize Procurement & Real Estate Leadership
  • Collaborate with the Lottery and Procurement team to ensure lottery prize offerings are compelling, compliant, cost‑effective, and aligned with the Foundation’s Lottery strategy
  • Lead collaboration with the Foundation’s construction management partner on the timely and on budget development and delivery of lottery homes including property sourcing, design direction, construction oversight, quality assurance, readiness to award and winner management.
  • Oversee timelines, budgets, and delivery milestones for real estate‑based prizes, ensuring risks are proactively managed and escalated
• Support strategic evaluation of properties and prize concepts for future lottery campaigns

• 10 years of senior leadership experience in operations, vendor management, or program delivery within complex, multi‑partner environments
• Lean Six Sigma black belt a strong asset or demonstrated experience with organizational process improvement
• Comfortable leading in an environment where responsibilities may be ambiguous
• Demonstrated ability to manage large‑scale vendor relationships, including performance governance and escalation
• Experience working in regulated environments and navigating compliance, risk, and stakeholder expectations
• Strong executive presence with the ability to engage senior leadership, vendors, and Board‑level stakeholders
• Proven ability to balance strategic oversight with hands‑on operational leadership
• Strong contract negotiation and supplier management skills
• A valid driver’s license with access to a car
• Support the CARE Values of the PMCF:
  • Collaboration – Being proactive and keen to work across the Foundation to resolve issues.
  • Accountability – Being a team player, owning issues from identification to resolution
  • Respect – Approach day-to-day interactions in a polite and inclusive manner.
  • Excellence – Setting high standards that inspire others to do their best work

We believe that the way we work together is just as important as what we accomplish. By making choices and taking actions that align with our values, we achieve greater success, and our work lives become happier and more meaningful.

At PMCF, we strive to foster a culture built on Collaboration, Accountability, Respect, and Excellence (CARE). Central to these values is our commitment to IDEAA: Inclusion, Diversity, Equity, Accessibility, and Anti-Racism.

• Experience a sense of purpose that you won’t get anywhere else, in any other job. You will be making a difference for millions of people impacted by cancer
• We have an open and approachable culture that enables you to bring your best ideas forward
• We offer a hybrid work environment with Tuesday, Thursday and one other day per week in office, or as required subject to business needs

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.