IT Analyst

Key Responsibilities

• Lead test strategy, planning, and execution for functional and automated testing across global supply chain projects (ERP, WMS, TMS, planning tools, quality management).
• Translate business requirements into functional test scenarios and automated test scripts; ensure traceability to requirements.
• Develop and maintain a robust automation framework (UI, API, data validation, integration points) aligned with Mattel’s technology landscape.
• Partner with business and IT stakeholders to define acceptance criteria, UAT scope, and business process validation.
• Balance hands-on execution (designing and running tests) with leadership responsibilities (mentoring, coordinating testers, managing offshore/onsite resources).
• Collaborate with environment and data teams to ensure test readiness: appropriate environments, data sets, and automation pipelines.
• Manage defect lifecycle: logging, prioritization, root cause analysis, retesting, and closure.
• Drive continuous integration / continuous testing practices, working closely with DevOps and release teams.
• Provide reporting on test execution, automation coverage, defects, and readiness metrics to leadership.
• Promote best practices in test automation: code reusability, modularization, maintainability, and performance validation.
• Ensure compliance with audit, controls, and regulatory requirements relevant to manufacturing and toy safety.

Qualifications

Must-haves:

• Bachelor’s degree in Supply Chain, Computer Science, Engineering, or related discipline.
• 5+ years of experience in QA / testing roles with at least 2+ years in test lead capacity.
• Strong understanding of supply chain business processes (planning, sourcing, manufacturing, logistics, distribution, quality).
• Hands-on expertise with test automation tools (e.g., Selenium, Tosca, TestRail, UFT, Cypress, or similar).
• Proven ability to design and maintain automation frameworks (UI, API, regression packs).
• Strong experience with functional testing: business scenarios, regression, integration, and UAT.
• Knowledge of CI/CD pipelines and integration of automated tests into DevOps practices.
• Excellent problem-solving, analytical, and debugging skills.
• Strong communication and stakeholder management; ability to work with business users, IT, and vendors in a global, matrixed environment.

Preferred:

• Experience in consumer products, toys, retail, or manufacturing industries.
• Exposure to large ERP environments (SAP or equivalent) and supply chain execution systems.
• Experience with performance/load testing tools (e.g., JMeter, LoadRunner).
• Familiarity with cloud-based testing platforms.
• Prior experience mentoring junior testers or leading small QA teams

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy