People Operations Analyst

Overview Delaware North is hiring a full-time People Operations Analyst to join our team at our global headquarters in Buffalo, New York. As a People Operations Analyst, you will be responsible for enhancing employee experience and fostering positive connections throughout the enterprise. If you are seeking a role that provides career growth and a fast-paced work environment, apply to join our team! Additional Details At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: Medical, dental, and vision insurance 401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performance Paid vacation days and holidays Paid parental bonding leave Tuition and/or professional certification reimbursement Generous friends-and-family discounts at many of our hotels and resorts Responsibilities Partner with Site HR to support operational transactions and provide data-driven recommendations that enhance decision-making Manage HR data to improve employee experience while maintaining accuracy, privacy, and data integrity for reporting and insights Participate in the onboarding cycle by reviewing and validating new hire and promotion data for system integration Collaborate with process teams to keep Workday training materials current and aligned with process updates Support special projects and continuous improvement efforts across HR operations Ensure service delivery aligns with company policies and procedures to maintain compliance Qualifications Minimum of 1 year of experience in a related position with emphasis on quality service delivery to an operating business Minimum of 2 years of operations experience in hospitality, foodservice, or a related industry Ability to work independently Knowledge of HR tools and platforms Independent problem-solving and analytical abilities Strong interpersonal and communication skills Partner with Site HR to support operational transactions and provide data-driven recommendations that enhance decision-making Manage HR data to improve employee experience while maintaining accuracy, privacy, and data integrity for reporting and insights Participate in the onboarding cycle by reviewing and validating new hire and promotion data for system integration Collaborate with process teams to keep Workday training materials current and aligned with process updates Support special projects and continuous improvement efforts across HR operations Ensure service delivery aligns with company policies and procedures to maintain compliance Minimum of 1 year of experience in a related position with emphasis on quality service delivery to an operating business Minimum of 2 years of operations experience in hospitality, foodservice, or a related industry Ability to work independently Knowledge of HR tools and platforms Independent problem-solving and analytical abilities Strong interpersonal and communication skills