Human Resources Services Coordinator

Our HR team is seeking a Human Resources Services Coordinator for a Contract role upto 12 months to provide excellent customer service to Metrolinx employees and people managers. The coordinator will act as a first point of contact for inquiries through multiple HR service delivery channels such as phone calls, and case management system. They will respond to employee queries around policies, procedures, collective agreements and employment related legislation as well as work cross functionally with HR and other departments to resolve open cases in a timely fashion embodying the Employee Promise through interactions with employees and people leaders.