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Accor Hotels

Accor Hotels

Director of Food & Beverage

Role

Director of Food & Beverage

Job type

Full-time

Found on Mokaru

Yesterday

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Salary

Not disclosed by employer

Job description

Business Performance

  • Set periodical Food & Beverage Service budget & forecast
  • Analyze monthly P&L and month-end reports, identify deviation from business plan goals
  • Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

Food & Beverage Service Operation

  • Ensure proper care, security and maintenance of Food & Beverage Service equipment through proper supervision of service personnel, including outside contractors
  • Assume responsibility for shift supervisory duties, especially with VIP and "at cost" functions
  • Inspect all work assignments and supervise the standards of all function rooms, outlet and adjacent public areas  
  • Supervise the maintenance of all public areas to be presentable with specific set-ups at all times
  • Maintain the inventory stock of all equipment on and off the property
  • Work with the culinary team to create attractive food products, presentations and improve food quality that support the image of the hotel
  • Post all contracted function sheets and give instructions to team members to ensure the success of functions
  • Develop and maintain the policies and standards of Food & Beverage Service Operations
  • Implement safety and emergency procedures when necessary

Team Management

  • Interview, select and recruit Food & Beverage Service employees
  • Identify and develop team members with potential
  • Conduct performance review with the team
  • Constantly monitor team members’ appearance, attitude and degree of professionalism
  • Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
  • Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
  • Prepare payroll and gratuity reports
  • Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication
  • Manage organization and cleanliness of departmental areas by conducting weekly walk through with Hygiene Manager, Housekeeping and Engineering Department
  • Perform other duties assigned by the Head of Department or Executive Committee

Knowledge and Experience

  • Diploma in Hospitality Management/Food & Beverage preferred
  • Additional certification(s) in Food & Beverage will be an advantage
  • Experienced in all aspects of Food & Beverage, especially in local function styles
  • Minimum 2 years of relevant experience in a similar capacity with proven records in delivering Food & Beverage operating results
  • Excellent reading, writing and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage
  • Good working knowledge of MS Excel, Word, & PowerPoint
  • High degree of professionalism with sound human resources management and business acumen capabilities

Competencies

  • Strong leadership, interpersonal and training skills
  • Good communication and customer contact skills
  • Results and service oriented with an eye for details
  • Ability to multi-task, work well in stressful & high-pressure situations
  • A team player & builder
  • A motivator & self-starter
  • Well-presented and professionally groomed at all times

We welcome applications from both Indonesian nationals and expatriates for this position.

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