Room Attendant (Daily Worker)

The Room Attendant (Daily Worker) is responsible for maintaining the cleanliness, presentation, and overall condition of guest rooms to ensure a comfortable, welcoming, and memorable stay for guests. This role performs daily housekeeping duties, including cleaning guest rooms and bathrooms, making beds, replenishing amenities, and ensuring all areas are maintained in accordance with the hotel's standards of quality and luxury hospitality.

Working closely with the Housekeeping team, the Room Attendant (Daily Worker) ensures that guest rooms are cleaned efficiently and prepared for arrival or occupancy. The role also identifies and reports maintenance issues, lost and found items, and safety concerns while upholding the highest standards of professionalism, guest privacy, and attention to detail.

• Education: A high school diploma or equivalent. Additional training or certification in Housekeeping, Hospitality, or a related field is an advantage.
   
• Experience: Previous experience in housekeeping, room attendant duties, or a similar role within a hotel, serviced apartment, or hospitality environment is preferred. Prior experience in a luxury hotel environment is an advantage but not mandatory.
   
• Attention to Detail: Strong attention to detail with the ability to maintain exceptional standards of cleanliness, room presentation, and guest comfort while ensuring all assigned tasks are completed accurately.
   
• Physical Stamina: Good physical condition and stamina are required to perform housekeeping duties, including standing for extended periods, bending, lifting supplies, pushing carts, and moving efficiently throughout the property.
   
• Time Management Skills: Ability to manage workload effectively, prioritize assigned rooms, and complete tasks within established timelines while maintaining quality standards.
   
• Professionalism and Integrity: Demonstrates honesty, reliability, and professionalism while respecting guest privacy, handling guest belongings with care, and adhering to hotel policies and procedures.
   
• Communication Skills: Basic verbal communication skills with the ability to understand instructions, respond to guest requests courteously, and communicate effectively with supervisors and team members. Basic English communication skills are an advantage.
   
• Team Collaboration: Ability to work cooperatively with Housekeeping colleagues, supervisors, Engineering, and other hotel departments to ensure smooth operations and timely resolution of guest and maintenance requests.
   
• Adaptability and Flexibility: Ability to work effectively in a fast-paced environment, adapt to changing operational needs, and maintain productivity during busy periods. Willingness to work shifts, weekends, and public holidays is required.
   
• Health and Safety Awareness: Basic knowledge of housekeeping procedures, cleaning chemicals, workplace safety practices, and hygiene standards to ensure a safe and clean environment for guests and colleagues.