Product Owner Learning Tools (LMS)

Want to join Azqore, named "Best Technology Outsourcing Solution" 2025 ( Wealth Briefing Awards ) ?

A subsidiary of Indosuez Wealth Management , the wealth management arm of the Crédit Agricole Group , and Capgemini, Azqore is an international company specializing in Information Systems outsourcing and Banking Operations Processing for private banking players .

We provide our customers with an Integrated Information System (S2i), and a full range of digital banking products and services .

We also handle our customers' back office operations from three hubs, in Switzerland, Singapore and Portugal . By 2020, Azqore will have 200 billion (CHF) in assets under management, represented by some thirty banks.

Our Banking Operations department stands out for the excellence of its unique tailor-made service, recognized by customers and the market alike. Nearly 200 employees work closely together in Switzerland and Singapore to handle the banking operations of demanding customers.

🤓 The team

Based in Lisbon, within the multicultural Knowledge Management team, whose main responsibilities are:

· Sharing knowledge across Indosuez and with Azqore’s external clients

· Identifying training needs (internal and client-facing)

· Supporting employees in learning and understanding our systems

You will be based at ARTS building, Avenida Dom João II, 43, 1990-084 Lisbon.

👨🔧 Your responsibilities

Reporting to the Head of Knowledge Management, you act as the functional and technical reference for knowledge & learning tools (in particular the Learning Management System – LMS). You help industrialize practices, enhance the user experience, and support adoption by both employees and clients.

• LMS Administration & Engagement

· Update and maintain content (catalog, learning paths, materials) in line with releases and new features

· Administer key functionalities: user management, access rights, groups, enrolments, reporting

· Monitor usage (analytics, most-viewed content, completion rates) and recommend actions to improve adoption and effectiveness

· Drive content promotion (campaigns, user communities, communications)

· Contribute to ongoing monitoring and continuous improvement of digital learning tools

• Support & Enablement (Knowledge + Learning)

· Support business and IT teams in applying KM best practices (knowledge capture, documentation, update cycles)

· Produce and maintain enablement materials: user guides, FAQs, contribution standards, how-to’s

· Coordinate contributors/SMEs (input collection, review, publishing)

· Contribute to process improvements: quality, governance, and content lifecycle management

• Contribution to the Knowledge Management Strategy

· Support the KM lead in implementing Azqore’s global KM strategy

· Identify new training/knowledge needs (new products, new developments, new regions)

· Propose pragmatic and creative solutions to strengthen knowledge sharing and reuse

🧙♂️ Your core competencies

· Bachelor’s degree (or equivalent); initial experience (internship/apprenticeship) with digital tools is a plus

· Strong interest in platforms (LMS and Confluence): configuration, content structuring, data/reporting mindset, continuous improvement

· Strong organizational skills, attention to detail, ability to manage multiple topics in parallel

· Excellent communication skills (written and verbal) and strong documentation skills (clear, actionable materials)

· Comfortable engaging with a wide range of stakeholders (IT teams, business teams, clients)

· Confluence: You have a deep, practical understanding of Confluence.

· Tech-Savvy: You possess a foundation in HTML coding.

· KM Specialist: You are knowledgeable in current knowledge management best practices.

· Content Creator: You are adept or interested at designing engaging video content and developing e-learning modules using Articulate Storyline.

Languages

· Fluent French (written and spoken) is a plus (lot of documentations in French)

· Professional English, minimum B2 (written and spoken) — regular interactions with Singapore & Switzerland

💥 Benefits

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25 days of annual leave for a healthy work-life balance.

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Generous healthcare contribution and attractive pension plan

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14-month salary structure (12 months + vacation + Christmas allowance).

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Meal card (Pluxee – €11.60/day).

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Annual performance bonus .

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Hybrid work model – up to 2 days/week from home.

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Permanent contract in a stable and professional environment.

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Ongoing training and career development within Azqore and the Crédit Agricole Group.

🎯 About the recruitment process?

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One of our Talent Acquisition Partner will contact you for an initial discussion.

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If you decide (you & the Talent Acquisition Partner) to go ahead with the process, you'll have a meeting with the manager.

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Taking the next step in the process? An interview (through Teams Meeting) with our Head of Global Operations based in Switzerland.

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Then a last HR interview is waiting to get to know you better.

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You will also complete a test on your motivational levers (PULSIONS) if you progress to the final selection process.

👩🦯 Inclusion and diversity

Acting every day in the interests of our customers and society, we are a group committed to diversity in all its forms and to inclusion.

We are committed to combating cognitive bias, and train our managers accordingly.

As a company operating in the IT sector, which suffers from a structural lack of female representation, we attach particular importance to developing the gender mix of our teams. All our positions are open to people with disabilities. We're not looking for a standard profile, we're looking to identify your unique talent.