IT Manager

About Litco LSO Litco LSO is a legal support organization that supports multiple law firms across Canada and the United States. B uilding the first North American legal platform with the scale and discipline to reshape how law firms grow, compete, and create long-term value. Every acquisition strengthens the platform and accelerates our mission to build the most valuable legal services organization in the world.

Our Values

• Make it count - Swing for the fences.
• Radical Transparency – Be proud of who we are.
• Lombardi, not Heisman – Play for the team, not the trophy.
• Fight like family – Have productive conflict but remain united.
• Be like water – Find a way.

Job Summary

The IT Manager will lead IT strategy, infrastructure, and support for multiple law firms operating in both Canada and the United States, with a focus on cybersecurity, data protection, M&A integration, and reliable service delivery. This role reports to the Vice President, Corporate Technology at Litco LSO and involves hands-on management of vendors, projects, and teams to drive efficiency, standardization, and security across jurisdictions as new firms are onboarded into our environment.

Key Responsibilities

• Oversee IT infrastructure including networks, servers, Azure services, Active Directory/Entra ID, backup and recovery platforms, and Microsoft 365 tenant administration for Canadian and U.S. offices.
• Administer and optimize Litco LSO’s core tool stack: Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive), Azure, Filevine , Sage Intacct, Sophos , and related integrations.
• Contribute to IT due diligence and technical integration activities for mergers and acquisitions, assessing incoming firms’ environments
• E xecute integration roadmaps for each new firm, including identity, email, document management, line-of-business applications, networks, security tools, and end-user devices.
• Manage endpoint protection and security using Sophos and other security tools, including configuration, monitoring, and incident response.
• Manage procurement, asset tracking, hardware/software licensing, vendor relationships, and IT spend across multiple firms and regions.
• Lead cybersecurity initiatives: MFA, encryption, endpoint protection, security monitoring, penetration test remediation, and ongoing security awareness training.
• Ensure compliance with applicable privacy, data residency, and professional obligations in Canada and the United States, collaborating with leadership and external partners as needed.
• Own the IT service desk function, including incident, request, and change management, onboarding/offboarding, and escalations —especially during new firm integrations .
• Develop, maintain , and enforce IT policies, SOPs, disaster recovery plans, and documentation that scale as new firms are acquired .

Required Qualifications

• Strong experience with Microsoft technologies, including:
• Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive)

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• Azure and Azure AD/Entra ID and related security controls

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• Windows Server and Windows desktop environments
• Hands-on experience managing and supporting:
• Sage Intacct (in coordination with Finance)

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• Security tooling, particularly Sophos
• One or more current Microsoft certifications.
• Demonstrated experience supporting multi-site or multi-entity environments, ideally spanning both Canada and the United States.
• Experience assisting with technical integrations for mergers, acquisitions, or major consolidations (e.g., tenant consolidations, system migrations, and standardization projects).
• Solid understanding of information security best practices and frameworks; experience working with regulatory and privacy requirements in Canada and the U.S.
• Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders and build strong relationships with firm leadership.
• Bachelor’s degree in Computer Science , Information Technology, or a related field (or equivalent experience).

What We Offer At Litco L SO , we know that a caring team is a team that is cared for. Just a few of the perks of joining our team include…

• High-performance culture – You can be a dreamer, and you’re not the only one. Thrive in our A-player community of high-achieving visionaries with a passion for finding ways to make a positive impact .
• Learning and development opportunities - We will support and invest in your evolution and improvement because we believe that exceptional people crave the opportunity to grow.
• Freedom and responsibility – We have a culture of freedom and responsibility, which means hiring talented people and then getting out of their way. We believe in trust and transparency, flexibility, recognition, and appreciation.
• Health and Wellness benefits – The well-being of our team members always comes first. Health benefits, a virtual employee assistance program, and a flexible health and wellness spending account are just a few of the ways we support our team.
• In-house book club – We get paid to read! At Litco L SO , we believe in rewarding our team members for investing time in their personal and professional development.
• Flexibility – Yes, the rumours are true! We offer unlimited paid vacation and a hybrid model for working remotely and in-office .

Why Litco LSO

Joining Litco LSO means

• High responsibility paired with real autonomy
• A direct role in shaping a platform that spans borders
• A culture that values candor, clarity, and high performance
• Work that has meaningful impact on real people
• Senior leadership access and trust
• A direct path to professional growth
• The opportunity to help build the Most Valuable Legal Services Organization in the World

This is an opportunity to do the best work of your career — with people who expect the same of themselves.

Please note: Applications for this role are processed through a shared hiring system. As a result, your initial confirmation email may reference Litco Law; however, this position is with Litco LSO.