Vivid Resourcing - AI Engineer

As an AI engineer you will be joining a Voice AI company developing next-generation conversational technologies that redefine how organizations interact with customers. You'll work on cutting-edge solutions spanning speech recognition, AI agents, voice analytics, call automation, and conversational intelligence, helping create scalable products that enable natural, human-like interactions.

Responsibilities

• Design, develop, and deploy AI/ML systems powering conversational and voice-based applications.
• Build and optimize speech-to-text (Stt), text-to-speech (TTS), natural language understanding (NLU), and conversational AI pipelines.
• Develop intelligent voice agents for customer support, lead qualification, scheduling, and workflow automation.
• Create data processing and feature engineering workflows for large-scale conversational datasets, including call recordings, transcripts, CRM interactions, customer journeys, and behavioral signals.
• Implement retrieval-augmented generation (RAG), knowledge retrieval systems, and agent orchestration frameworks.
• 2-8 years of experience in AI Engineering, Machine Learning Engineering, Data Science, NLP Engineering, or a related field.
• Strong Python development skills.
• Experience building and deploying production-grade AI/ML systems.
• Familiarity with LLMs, generative AI, conversational AI, or NLP applications.
• Experience working with large-scale customer interaction, transactional, or behavioral datasets.
• Knowledge of speech technologies, vector databases, RAG architectures, or agent frameworks is a strong plus.

Nice to have

• Experience with Openai, Anthropic, Gemini, or open-source LLM ecosystems.
• Experience with Langgraph, Langchain, Crewai, or agent orchestration frameworks.
• Familiarity with Twilio, SIP, WebRTC, telephony platforms, or contact-center technologies.
• Experience with real-time inference systems and low-latency AI applications.