Front Office Manager - Fairmont Agra

WHAT YOU WILL BE DOING:

• Deliver strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operations.
• Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction
• Demonstrate and communicates key drivers of guest satisfaction for brand’s Target Customers.
• Ensure guest oriented & innovative operations approach to ensure high standard of services for guests.
• Drive Voice of Guest Score and Guest satisfaction as a key deliverable with an emphasis on generating innovative ways to continually improve results.
• Act as an Accor Ambassador aiming to enhance the company image and market reputation.

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Strong process orientation;
• Strong Leadership abilities and organizational skills;
• Entrepreneurial, thinks out of the box;
• Able to drive change and look for operational efficiencies/synergies across the network
• Go-getter; comfortable taking ownership of projects and expanding scope of responsibilities.
• Minimum 8 to 10 years of progressive luxury hotel experience of which at least 2 to 3 years in similar role.
• Strong Operational/Technical Knowledge.
• Successful pre-opening experience will be a distinct advantage.

WHAT IS IN IT FOR YOU:

• Come As You Are
• Work With Purpose
• Grow, Learn and Enjoy
• Explore Limitless Possibilities