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twi1006trwh

twi1006trwh

Manager of Slot Operations

Company

twi1006trwh

Role

Manager of Slot Operations

Location

Chicago, Illinois, United States

Job type

Full-time

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Salary

Not disclosed by employer

Job description

Responsibilities

  • Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
  • Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
  • Manage all aspects of slot operations, including new game rollout, maintenance, performance, and overall appearance
  • Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
  • Select, train, and develop team members through education, training, coaching, and corrective action
  • Communicate and work closely with the Director, vendors, suppliers, and team members to execute large-scale slot projects, such as machine moves, equipment installations, and equipment upgrades
  • Collaborate with the Director to develop and provide a complete ROI analysis when recommending new slot purchases or upgrades
  • Remain current with the latest slot industry developments and trends
  • Monitor team performance as needed based on competition, property goals, and end-user feedback
  • Represent the department at all official functions and company events, including committee and staff meetings
  • Develop and maintain a welcoming, safe, professional, and friendly work environment
  • Oversee the overall integrity of slot games
  • Perform other duties as assigned

Compensation

  • Target Salary: $80,000

Additional Benefits

  • $7 Daily Employee Parking Garage

Physical Demands & Work Environment

  • Frequently lift up to 50 pounds and occasionally move or push equipment weighing up to 500 pounds.
  • Frequently push, pull, kneel, climb, stoop, bend, twist, reach overhead, and stand or walk for extended periods.
  • Requires visual acuity, peripheral awareness, and manual dexterity to inspect, troubleshoot, and maintain slot equipment.
  • Works in a fast-paced casino environment with exposure to bright lights, loud noise, and high-pressure situations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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