Technology Training Manager

Grade B: £42,044 (National) or £47,900 (London – for London office based or homebased workers within the boundary of the M25) – There is also an additional homeworking allowance of £600 per annum for those working from home.

Contracted Hours: Full-time 37 hours per week

Contract Type: Permanent

Location: Home or office based

Closing Date: Sunday 19 July 2026 at 11.59pm

Make a difference Every role at CQC helps us improve health and social care. If you’re looking for a role in our Technology Directorate that offers real purpose, this could be for you. As a Technology Training Manager in the Technology Training team, you’ll shape how our people learn and use technology every day, helping colleagues feel confident, capable and ready to deliver great care outcomes. Picture this In the last 12 months, as a Technology Training Manager, you could have:

• Led a full review of training needs across new systems, then created a clear learning strategy that helped hundreds of staff adopt new technology with confidence.
• Designed and launched a mix of classroom and online training for a major system rollout, making complex tools simple and easy to use.
• Built strong partnerships with project teams and external providers to ensure training was included from the start, improving project success and user experience.

The role

You’ll play a key role in the organisation by

• Creating and delivering a range of training solutions (including e-learning and in-person sessions) that meet staff needs.
• Working with teams across CQC to make sure training is built into projects and supports business goals.
• Leading and supporting a team to deliver high-quality, customer-focused training services.
• Managing training plans, priorities, budgets and timelines to make sure delivery stays on track.
• Reviewing and improving training through feedback and evaluation to keep content up to date and effective.

Show us

We’ll be looking for the following skills, knowledge and experience in your application form:

• Experience designing and delivering technology training programmes, including analysing learning needs and measuring impact.
• Experience leading or managing a team to deliver training or learning services that improve performance.
• Ability to explain technical systems clearly, for example through presentations, training sessions or written guides for non-technical audiences.

Compliance To progress your application, you’ll need to provide evidence of your right to work in the UK. Without valid right to work you won’t be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check.

Next steps If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.

You can read the full details of the role in the Job Description

If you’d like to have an informal chat about the role you can contact – Gavin Perry, Service Delivery Manager; Gavin.Perry@cqc.org.uk. For general enquiries, please email recruitment@cqc.org.uk.

The Benefits We offer a wide range of benefits , including

• Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
• Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Please see our benefits page for the full list.

Equity for all We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need. We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers . Visit our accessibility page for more on this. If you’d like to chat, please contact recruitment@cqc.org.uk . Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make. We promote a workplace where fairness, respect and inclusion are a priority . Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this. We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any:

• Age
• Sex
• Gender identity or expression
• Sexual orientation
• Religion or belief
• Ethnicity
• Disability

Values and vision We are guided by our core values, which shape our work and our culture. Excellence – being a high-performing organisation. Caring – treating everyone with dignity and respect. Integrity – doing the right thing. Teamwork – learning from each other to be the best we can. We are a disability confident employer and a carer confident employer.

A Note on AI AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

• AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience .
• Spell-checking and condensing word counts are great ways to use AI effectively.
• Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
• Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.