PSP SPECIALIST (ENGLISH) [MEXICO]

PSP Specialist (Payments Service Provider Specialist) – FX Industry

Location: Mexico

Base Salary: $3,000 – $3,500 per month

Attractive Performance Bonus

Relocation Package Available (T&Cs Apply)

About the Role

We are seeking an experienced PSP Specialist to join a growing international FX brokerage in Mexico. The successful candidate will play a key role in managing payment solutions, optimizing transaction flows, maintaining relationships with PSPs, and supporting the company's payment infrastructure.

Requirements

Minimum 1 year of experience in the same PSP Specialist position within the FX industry (mandatory)

Fluent English (spoken and written)

Strong understanding of payment processing, gateways, and online payment solutions

Experience working with PSPs, acquirers, and payment providers

Knowledge of deposits, withdrawals, chargebacks, and transaction monitoring

Ability to analyze payment performance and identify optimization opportunities

Excellent communication and problem-solving skills

Strong attention to detail and organizational abilities

Ability to work in a fast-paced, international environment

Key Responsibilities

Manage relationships with existing Payment Service Providers (PSPs) and payment partners

Monitor and optimize payment performance, approval ratios, and transaction success rates

Assist in onboarding new PSPs and payment solutions

Coordinate with Compliance, Finance, CRM, and Operations teams regarding payment processes

Investigate payment-related issues and provide timely resolutions

Monitor chargebacks, refunds, and payment disputes

Analyze transaction data and prepare performance reports

Support the implementation of new payment methods and regional payment solutions

Ensure smooth deposit and withdrawal processes for clients

What We Offer

Competitive base salary: $3,000 – $3,500

Attractive bonus structure

Relocation package available (T&Cs Apply)

International working environment

Career growth opportunities within a growing FX company

Supportive and professional team culture

Join a dynamic FX brokerage and help drive payment innovation and operational excellence.