Japanese Speaker We Want You – Customer Support Specialist

We are looking for a Japanese-speaking Customer Support Specialist (C1/C2 level) to join our international team in Kuala Lumpur. If you are passionate about customer experience and want to work in a global environment, this opportunity is for you.

Responsibilities

• Provide customer support via phone, email, and chat

• Handle inquiries and resolve customer issues in a professional manner

• Ensure high customer satisfaction and service quality

• Record and update customer interactions in internal systems

• Collaborate with internal teams to improve service delivery

Requirements

• Japanese language proficiency at C1/C2 level

• Good English communication skills

• Strong communication and problem-solving abilities

• Customer-oriented mindset

• Basic computer literacy

What We Offer

• Competitive salary package

• Attractive language bonus

• Relocation support (if applicable)

• Paid training program

• Multicultural and international work environment

• Career growth opportunities

• Modern office in Kuala Lumpur

This is a great opportunity to build your international career in a dynamic and supportive environment where your language skills are highly valued.

If you are interested, please apply with your updated CV.