nordicrecruiters
Mandarin Speaker We Want You – Customer Support Specialist
Job description
We are looking for a Mandarin-speaking Customer Support Specialist (C1/C2 level) to join our international team in Kuala Lumpur. If you are passionate about customer experience and want to work in a global environment, this opportunity is for you.
Responsibilities
• Provide customer support via phone, email, and chat
• Handle inquiries and resolve customer issues in a professional manner
• Ensure high customer satisfaction and service quality
• Record and update customer interactions in internal systems
• Collaborate with internal teams to improve service delivery
Requirements
• Mandarin Chinese language proficiency at C1/C2 level
• Good English communication skills
• Strong communication and problem-solving abilities
• Customer-oriented mindset
• Basic computer literacy
What We Offer
• Competitive salary package
• Attractive language bonus
• Relocation support (if applicable)
• Paid training program
• Multicultural and international work environment
• Career growth opportunities
• Modern office in Kuala Lumpur
This is a great opportunity to build your international career in a dynamic and supportive environment where your language skills are highly valued.
If you are interested, please apply with your updated CV.


